Assistant Executive Housekeeper

1 week ago

Singapore DUSIT THANI Full time

The Assistant Executive Housekeeper supports the overall management of the housekeeping department, ensuring high standards of cleanliness, smooth daily operations, and excellent guest satisfaction. The role involves supervising staff, coordinating with other departments, managing inventory, and upholding brand standards through consistent quality checks and process improvements. Assist in overseeing daily housekeeping operations, ensuring high standards of cleanliness and presentation across guest rooms, public areas, and back-of-house. Support the Executive Housekeeper in supervising, training, and scheduling the housekeeping team to maintain productivity and service quality. Conduct regular inspections of rooms and facilities, identifying maintenance or cleanliness issues and ensuring timely follow-up. Coordinate with Engineering, Front Office, and other departments to resolve operational matters and enhance guest satisfaction. Manage inventory and proper usage of linens, amenities, chemicals, and equipment, ensuring cost efficiency and compliance with safety protocols. Assist in developing SOPs, implementing improvement initiatives, and maintaining service excellence in line with brand standards. Handle guest requests, feedback, and complaints professionally, ensuring prompt resolution and a positive guest experience. Support administrative duties, including reporting, budgeting assistance, staff performance reviews, and compliance with audit requirements. Requirements Diploma in Hospitality Management or relevant field preferred. Minimum 3–5 years of housekeeping experience, with at least 1–2 years in a supervisory or assistant managerial role. Strong knowledge of housekeeping operations, cleaning standards, chemicals, and equipment usage. Excellent leadership, team management, and interpersonal skills. Ability to plan, organize, and coordinate work efficiently in a fast-paced environment. Strong attention to detail with a commitment to maintaining high cleanliness and service standards. Good communication skills and ability to work effectively with cross-functional teams. Benefits Company Transport pick-up/drop-off point: near Simei MRT Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award *Only shortlisted candidates will be notified. #J-18808-Ljbffr

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