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Global Commercial Analytics Lead
2 weeks ago
Lead the commercial analytics function and initiatives, working collaboratively with global and regional leadership teams, especially with the regional commercial heads. This role will enable building a common data and analytics foundation for Caldic globally. It brings data driven insights and sustainable solutions to enhance Caldic group-wide commercial strategy, cross-regional coordination, change management and most importantly, supporting the strategy execution and common performance measurements.
This is a strategic enablement role. Part of the responsibility is to provide leadership in building a "data informed" organization, processes and decision making. The successful candidate will be someone who can thrive in a fast-paced environment and work collaboratively with global and regional C-suite leaders, to drive towards a common vision and goals.
2. Key Responsibilities & Deliverables
- Provide business analysis to the global and regional leadership teams for the purpose of design and implementation of strategic or commercial excellence initiatives.
- Work closely with Finance business controlling teams on connecting commercial and financial analytics together.
- Drive cross-regional coordination and collaboration on building common data analytics foundation required for commercial planning, strategies, and requirements to support growth.
- Lead, design and drive key projects to bring structural data-driven and analytics capabilities to improve the effectiveness of the commercial organization, better understand external market/customer needs and enhancing the sustainability of actions.
- Support alignment of common performance measurements across regions and drive regular monitoring to inform implementation of strategy, specific group targets and action items.
- Drive design and implementation of business tools to enhance existing practices and prepares processes for path forward. Conduct training on how to effectively use the developed tool as a part of roll-out plan.
- Lead the short-mid-long term roadmap of global data analytics capabilities for commercial organization.
- Develop balanced scorecards, key metrics and indicators to consult the global and regional commercial leaders on the implementation of key strategic initiatives, identify improvement opportunities and support the mitigation strategies.
- Support the adoption of key commercial tools and processes like CRM data quality, use of analytics dashboards, commercial tools etc.
- Coach and work collaboratively with regional analyst teams in support of various global and regional commercial excellence initiatives.
- University degree, MBA preferred. Minimum 10-12 years of working experience in data analytics, business administration, marketing, or project management.
- Strong business acumen, analytical & problem-solving skills, combined with structural approach.
- Excellent coordination/communication and organization skill, initiative, self-motivated, multi-tasking, good ability to prioritize workload, and with flexibility to work extended hours.
- Strong presentation skills both verbally and in written form.
- Excellent handling of PowerPoint, Excel and associated IT tools. Strong technical skillset in data management, visual storytelling and specially PowerBI tool.
- Ability to work effectively in teams, diverse group, other cultures, and complex environments.
- Fluency in English
- Highly self-motivated and directed
- Ability to absorb new ideas and concepts quickly
- Good analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to present ideas in business-friendly and user-friendly language
- Very strong customer service orientation
- Excellent written, oral, interpersonal, and presentational skills
- Experience working in a team-oriented, collaborative environment