GrabTaxi Holdings Pte. Ltd. | Merchant Account Manager
1 week ago
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Get to Know the Team
OmniCommerce is Grab's new umbrella of services, supporting restaurants' physical stores. Our goal is to help restaurants on our platform drive sustainable growth by becoming their demand generation engine both offline and online, with a full suite of solutions - content & discovery, reservations, table management & ordering solutions, deals, loyalty, insights & CRM, payments, ads.
Get to Know the Role
You will be part of an exciting account management team that acquires, grows, and manages the accounts of key merchants and partners for OmniCommerce in Singapore.
This role will report onsite to Singapore Grab office.
The Critical Tasks You Will Perform
Manage and cultivate strong client relationships by monitoring performance metrics, arranging regular check-ins, and offering marketing and promotional support to help clients maximise the utility that Grab provides as a platform
Up-sell/cross-sell SaaS products and/or services to restaurant decision makers
Up-sell paid marketing solutions to enable greater visibility and engagement for our restaurant partners
Work closely with the Operations and Product team members to facilitate successful product adoption and collect purposeful user insights
Constantly relay and generate feedback regarding potential product improvements, and strategic marketing initiatives for new and existing restaurant partners to our respective team leads
Manage client concerns and contract termination requests, to hopefully convert them into favourable outcomes and maximise retention
Assist the Collections team with pending payments from restaurant clients as required
What Essential Skills You Will Need
You have at least 2+ years of experience in account management
You are productive and efficient with minimal, or no supervision (because we work fast, and we are growing fast)
Analytical, detail-oriented, and conscientious
Ability to coordinate complex issues with multiple stakeholders
A creative flair for marketing and interest in consumer success
A passion for food and the dining scene in Singapore, as well as an interest in consumer technology
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with
Term Life Insurance
and comprehensive
Medical Insurance.
With
GrabFlex,
create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through
Parental
and
Birthday leave , and give back to your communities through
Love-all-Serve-all (LASA)
volunteering leave
We have a confidential
Grabber Assistance Programme
to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
#J-18808-Ljbffr
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeLife at Grab Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
Chief Salesforce Enterprise Architect
3 weeks ago
Singapore GRABTAXI HOLDINGS PTE. LTD. Full timeAbout GRABTAXI HOLDINGS PTE. LTD.We are Southeast Asia's leading superapp, revolutionizing the way people live, work, and play. Our mission is to drive Southeast Asia forward by economically empowering everyone with heart, hunger, honour, and humility.
-
Enterprise Salesforce Solution Lead
3 weeks ago
Singapore GRABTAXI HOLDINGS PTE. LTD. Full timeAbout Grab and Our WorkplaceAt GRABTAXI HOLDINGS PTE. LTD., we're revolutionizing the way people live, work, and interact with each other in Southeast Asia.We're a technology-driven company that's passionate about empowering our employees to deliver exceptional experiences for our customers. As a leading superapp, we're committed to harnessing the power of...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeLife at Grab Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
GrabTaxi Holdings Pte. Ltd. | Compliance Manager
2 weeks ago
Singapore GrabTaxi Holdings Pte. Ltd. Full timeLife at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we create economic empowerment for the people of Southeast Asia. Get to Know the Team: We are looking...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
GrabTaxi Holdings Pte. Ltd. | Lead Data Engineer
2 weeks ago
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
Singapore ORIENTAL MERCHANT HOLDINGS PTE. LTD. Full timeWorkplace address: 67 Beach Road #02-01/02 Bulkhaul House, Singapore 189688Job Responsibilities: Overall responsibility for the corporate accounting for group internal and external financial reporting. Prepare monthly / quarterly / yearly financial reporting to the management and Head Office for review. Prepare annual and 5 year budget to the management and...
-
Chief Enterprise Technology Solutions Manager
4 weeks ago
Singapore GRABTAXI HOLDINGS PTE. LTD. Full timeCompany OverviewGrabTaxi Holdings Pte. Ltd., a leading superapp in Southeast Asia, seeks an experienced technology leader to join its Grabber Technology Solutions team.Job DescriptionThis role is responsible for leading and managing multiple Salesforce projects, including integrations with third-party applications/platforms, and fostering a team-oriented...
-
Central merchants sales executive
1 month ago
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
Central merchants sales executive
4 weeks ago
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
GrabTaxi Holdings Pte. Ltd. | Intern, Analytics
2 weeks ago
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
-
Singapore GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the...
