
Sales Representative
2 days ago
Overview
Join to apply for the
Sales Representative - Ophthalmology
role at
Novartis Singapore .
Responsibilities
The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner
Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions
Drive sales performance through the skillful orchestration of positive customer experiences
Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time)
Gather insights on the customer's business to uncover what is important to them
Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations
Leverage available data sources to create, dynamically prioritize and adjust relevant territory,
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