Senior Solution Designer

2 days ago

Singapore Singtel Full time

Join to apply for the
Senior Solution Designer
role at
Singtel .
Be a part of something BIG
Make an Impact
Project And Demand Involvement
Lead projects and initiatives within the CBS IT Customer Relationship Management (CRM) - Telco domain, ensuring delivery within timelines and budget.
Collaborate with business units to understand problems and initiatives.
Perform solution design from initial scoping to deployment, including documentation, testing, and deployment management.
Work with technical teams and SMEs to fulfill end-to-end solutions.
Engage with vendors, negotiate costs, and oversee quality.
Present solutions confidently to business and non-IT audiences.
Ensure solutions align with strategic roadmaps and standards.
Support testing phases like UAT and PET.
Production Involvement
Lead Incident and Problem Management for CRM, from detection to resolution.
Conduct root cause analysis and implement permanent solutions.
Develop SOPs for recurring incidents and follow up for resolutions.
Lead data reconciliation efforts in Production.
Manage vendor relationships to ensure stability and control incident rates.
Skills To Succeed
7-8 years in ICT with proven project delivery experience.
Degree in IT, Computer Science, Software Engineering, Telecommunications, or related field.
Experience in BSS areas like Ordering, Billing, CRM, MEC.
Knowledge in OSS areas such as Service Order Management and Resource Management.
Over 5 years in project delivery and fulfillment domains.
2+ years in programming languages like Java, Groovy, or PL/SQL.
Rewards that Go Beyond
Health and wellness benefits.
Ongoing training and development.
Internal mobility opportunities.
Your Career Growth Starts Here. Apply Now
Note: All prospective employees must be fully vaccinated for safety and health reasons.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
Telecommunications
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