Assistant, Operations Admin

3 days ago


Singapore ANTARES MANAGEMENT SERVICES PTE. LTD. Full time
We're Hiring: Assistant, Operations Admin (Fim)
  • Located in North (on-site at Senoko Rd)
  • Monday-Friday, 8:30 AM - 5:30 PM
  • Basic + Mobile + Flexi benefits + Bonuses

What you'll do:
  • Coordinate accident matters with hirers, contractors, reporting vendors, third parties/workshops, and insurers.
  • Work with settlement teams on high-liability cases to close quickly at acceptable terms; liaise closely with appointed accident contractors to turn vehicles around.
  • Engage insurers to close feasible cases; update monthly claims status as provided by insurers.
  • Raise third-party excess invoices for liability-down cases upon receipt of GIA reports; issue notification letters to clients accordingly.
  • Handle Own Damage claims with GIA reports; raise Own Damage excess billing to clients after vehicle repair.
  • Prepare weekly summaries of accident vehicles in contractors' workshops; monitor vehicle collection post-repair.
  • Liaise with internal workshop for accident replacements when needed.
  • Obtain contractor quotations daily; send quotations to clients within two working days after accident assessments for non-accident-related repairs.
  • Conduct roadshows/driver education sessions on accident procedures and best practices.
  • Perform other ad hoc duties assigned by the supervisor.

What We're Looking For:
  • Minimum NITEC.
  • Competent in Microsoft Office (Excel, Word, Outlook).
  • No prior experience required; training provided.
  • Preferably Class 3 licence (advantageous for safe driving insights and claims understanding).
  • 5-day workweek; willing to OT on Sat/Sun at times to conduct driver briefings (based on hirer requests).
  • Singaporeans/SPR only.
  • Comfortable conducting briefings and roadshows in busy, occasionally demanding field environments.

How you'll succeed:
  • Drive timely closure of cases while balancing liability, cost, and repair quality.
  • Maintain accurate, prompt documentation from GIA notifications through billing and post-repair collection.
  • Communicate clearly with clients, workshops, and insurers to align expectations and timelines.

Ready to start a rewarding career in fleet management and insurance? Join our team where you'll gain valuable industry experience while making a real impact.
APPLY TODAY - Send your resume now and kickstart your career in the growing fleet insurance sector. No experience needed - just bring your willingness to learn
ANTARES MANAGEMENT SERVICES PTE. LTD. (25C3031)
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