Applications Manager

3 days ago


Singapore SPD Scientific Full time

We are looking for an experienced individual to be part of our energetic and successful team in making a difference to people's lives and empowering you to drive growth and be the difference The Applications Manager / Assistant Manager will assist/contribute to leading the application team in achieving both short-term and long-term company goals.
Responsibilities
To assist in leading the applications team on technical support, pre-sales and marketing activities for all brands within Lifescience and Clinical Research portfolio
To be accountable for all pre-sales and post-sales application support and the on-site training to customers
Leverage strong structured problem-solving skills to identify and resolve customer needs
Communicate with the sales team to ensure all business needs are met, in managing client request and provide problem-solving solutions
To keep an up-to-date knowledge with the current products and clinical trends and support internal training sessions to ensure product knowledge is at high levels within all relevant parties
Provide voice of customer to internal teams on product performance, implementation, and development areas, identify training and documentation gaps
As a customer-centric person, you will build and maintain a good business relationship with customers and various stakeholders
Pre-requisites
Bachelor's Degree in Laboratory Medicine, Biomedical Sciences, Medical Technology, Biological Sciences, Biotechnology, Life Sciences or any other equivalent qualification
Candidates should have a minimum 3-5 years of relevant applications/ lab experience, with minimum 1 years of team lead experience
Preferably strong technical background in Cell Biology, Proteomics and Genomics
Experience in an applied science area (e.g. Clinical Research) is an added advantage
Strong analytical, technical troubleshooting and presentation skills
Highly motivated with strong problem-solving skills
Quick learner, team player and ability to work independently as required
Must be willing to travel (est. 10%) regionally and internationally as required
Excellent communication and interpersonal skills
Singaporeans only
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider, Product Management, and Consulting
Industries
Hospitals and Health Care, Medical Equipment Manufacturing, and Public Health
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