National Library Board | Contract Technical Product Manager
2 weeks ago
What the role is:
STB takes a data-driven approach in tourism planning and marketing, and at the heart of it is Stan (Singapore Tourism Analytics Network, Stan), a tourism data analytics platform that allows both internal STB users and external tourism industry stakeholders to access tourism data and derive actionable insights about Singapore's tourism landscape and visitors.
A key member of the Singapore Tourism Analytics Network, Stan team, you will lead, guide, manage, and maintain the technical aspects of requirements of the platform and its services. The individual should be able to advise on the functional specifications, guiding the teams on solutions that can be leveraged to solve business problems.
What you will be working on:
Technical Product Management
Analyse and refine the business use cases, scope the problem, and translate it into technical requirements.
Guide and facilitate the development of the solution to meet the user problem/business case.
Source and evaluate alternatives to identify solutions that best fit business needs. Identify gaps and determine workarounds/changes to the solution.
Assess deployed solutions to see how well they met the original business needs.
Document requirements, source and evaluate alternatives, and recommend solutions that best fit the business user needs for approval.
Work with both External and Internal Stakeholders to ensure smooth deployment and adoption of new solutions.
Work with both External and Internal stakeholders to troubleshoot and resolve issues, and implement preventive and corrective measures.
Digital Product Strategy
Support the team in defining Stan's Product Strategy/roadmap and uncover potential opportunities, through deeper understanding of users/industry needs, similar commercial/WOG analytics products, and technology solutions available.
Support the development of go-to-market plans and establish a sustainable process to run the product successfully and drive adoption continuously, including developing product positioning, adoption strategy, product launch plans, and managing the reporting of product performance indicators.
What we are looking for:
Knowledge of digital product management to develop a product strategy.
Knowledge in two or more of the following areas: Data integration and ETL tools (e.g., Talend, Glue, etc.), Business Intelligence tools such as QlikSense or QuickSight, Database languages (e.g., SQL), Programming tools (R, Python), End-to-end analytics architecture (preferably with some working knowledge of big data stack).
Ability to adopt a user-centric approach and take a broad, strategic perspective while drilling deep to understand business needs and challenges.
Knowledge of applying data analytics concepts to business through implementing use-case based data projects.
Hands-on in software development lifecycle, application solutioning, design, and testing, preferably in Agile and data analytics projects.
At least 5 years of relevant experience, preferably in a similar role.
Strong analytical and conceptual thinking skills with an eye for detail and possess an aptitude/experience in solving problems using quantitative approaches.
Effective verbal and written communication skills, with a focus on building trust and fostering enduring relationships with developers and data owners/custodians and the ability to express complex ideas, data/concepts, and outcomes of analysis clearly to business audiences.
Robust planning, organisational, project, and time management skills.
Ability to integrate and synthesise research and data across multiple sources to derive meaningful conclusions.
Comfortable working in a fast-paced environment, navigating ambiguity, and demonstrating resourcefulness to deliver impactful outcomes.
Ability to thrive both independently and as an integral part of a wider collaborative team.
About Singapore Tourism Board
The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions. Our success comes from working as one STB team in an environment of trust, openness, fun, and care.
What can you expect as part of #TeamSTB?
Professional and Personal development: We provide structured training and initiatives aimed at equipping you with a well-rounded set of competencies to excel in your career.
Staff benefits: We offer flexible work arrangements, family care leave, and wellness programmes to enable you to achieve a healthy level of work-life effectiveness.
Award-winning Workplace
Public Sector Employer of Choice: (2nd) 2014, 2nd (2015) and 1st (2016)
Singapore's Top 100 Leading Graduate Employers: Winner - Hospitality, Leisure, and Tourism Sector (2021)
NS Mark (Gold) Accreditation
For more information on STB, please visit
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