Islandwide, SG
3 days ago
Roles & Responsibilities Join a global logistics MNC in enhancing customer experience 1-year contract with 1-month completion gratuity About Our Client The hiring company is a large organisation operating in the Logistics & Distribution sector. They are committed to delivering excellent customer service and maintaining their reputation as a leader in the industry. Job Description Manage and oversee the live chat operations to meet customer satisfaction goals. Develop and implement strategies to enhance live chat efficiency and effectiveness. Monitor team performance and provide guidance to ensure optimal customer service delivery. Analyse live chat data to identify trends and areas for improvement. Collaborate with other departments to ensure seamless customer experiences. Train and support team members to maintain high service standards. Handle escalated customer queries and complaints through the live chat platform. Prepare and present performance reports to senior management. The Successful Applicant A successful Manager (Live Chat Experience) should have: 3-5 years of experience in service delivery and/or customer service operations, with at least 2 years in live chat or digital customer support Ability to analyse data and implement effective strategies to improve customer satisfaction. Excellent leadership and team management skills. Proficiency in using live chat software and related customer service tools. Strong communication and problem-solving abilities. What's on Offer Opportunity to work in a globally recognised company within the transport and distribution industry. 1-year contract with 1-month completion gratuity Collaborative and professional work environment in Singapore. If you are ready to take on the challenge of this Manager (Live Chat Experience) role, apply now and join a leading organisation in Singapore's transport and distribution sector. © Michael Page International Pte Limited, company number N (including Page Executive A) and Page Personnel Recruitment Pte Ltd (Registration Number: C)) operates under the EA Licence Numbers of 18S9099 and 18C9065. Tell employers what skills you have Management SkillsLeadershipMicrosoft ExcelCustomer Service DeliveryCustomer Service OperationsCustomer ExperienceCustomer SupportAgileInvestment ManagementTeam ManagementCustomer SatisfactionCustomer ServiceReal EstateService DeliveryHospitality
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Islandwide, SG
7 days ago
Singapore SEATRIUM (SG) PTE. LTD. Full timeRoles & Responsibilities Responsibilities: Manages warehouse operation matters to ensure receiving, inspection, put away, picking, issuance & transportation are all in good order Resolves discrepancy found on delivered equipment & material upon receiving Ensures proper gathering and distribution of all records, forms and reports pertaining to the receiving,...
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Engineer
3 days ago
Singapore SEATRIUM (SG) PTE. LTD. Full time**Responsibilities**: - Assists in preparing the Work Plan. - Delegates jobs to supervisors and plan the manpower required for the jobs in accordance to the budgeted man-hours. - Resolves problems encountered and manage the coordination between the different trades - Raises or approve Issue Passes for materials and equipment required for the jobs...
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Planning Technician
3 days ago
Singapore SEATRIUM (SG) PTE. LTD. Full time**Job Description**: - **Visual inspection**: Walk along the pipeline, performing a line check to authorize hydrostatic testing. - **Mapping and documentation**: Identify outstanding issues and record them in the piping folders. - **Operational safety**: Ensure the line is free from interferences, obstacles, or unauthorized nearby activities. - **Reporting...
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Shipwright
3 days ago
Singapore SEATRIUM (SG) PTE. LTD. Full time**Responsibilities**: - Planning, organizing, managing and feedback on crucial matters from projects. - Verify the docking plan and confirm that the block setting aligns with the provided drawing through accurate calculations. - Verify the ballast condition and stability drafts and ensure that tanks are properly blasted and coated on requirement provided. -...
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Procurement Executive
3 days ago
Singapore SEATRIUM (SG) PTE. LTD. Full time**Scrap Disposal Management**: - Oversee the end-to-end process of scrap material disposal across all company sites. - Work in coordination with operations and warehouse teams. - Ensure environmentally responsible and compliant disposal practices. **Value Recovery**: - Identify and engage with certified scrap buyers and recyclers - Conduct bid analysis to...
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Process Engineer
3 days ago
Singapore SEATRIUM (SG) PTE. LTD. Full timeResponsibilities - Review engineering deliverables from detailed engineering consultant / equipment vendors to ensure to meet client specifications - Coordination with detailed engineering consultant or design, client, vendors, sub-contractors and third party specialists - Monitoring, reporting ad driving engineering process - Conducting and attend P&ID...
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Singapore SEATRIUM (SG) PTE. LTD. Full timeRoles & Responsibilities Responsibilities: Assists in preparing the Work Plan. Delegates jobs to supervisors and plan the manpower required for the jobs in accordance to the budgeted man-hours. Resolves problems encountered and manage the coordination between the different trades Raises or approve Issue Passes for materials and equipment required for the...
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Construction Manager
1 day ago
Singapore SEATRIUM (SG) PTE. LTD. Full timeExecutes and completes the FPSO new built Hull project as per contractual specification and quality standard with agreed timeline and safely - Enforces on HSE Focus IOGP/HIRA/GOLDEN Rule, Safety audit, Safety Campaigns and Drills. Weekly HSE walkthrough to focus on critical work area and carryout engagement of workforce on site. - Oversees new build...
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Hvac Supervisor
1 week ago
Singapore SEATRIUM (SG) PTE. LTD. Full time**Responsibilities**: - Construction Supervision for HVAC activities - Coordinates with Engineering / Procurement / QAQC / Commissioning - Evaluates and finalize sub-contractors - Assigns tasks and manage HVAC PMT - Manages and guide subcontractors for HVAC Fabrication / Installation and Sub-system completion - Coordinates and liaise with other discipline...
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Commercial Executive
3 days ago
Singapore SEATRIUM (SG) PTE. LTD. Full time**Responsibilities**: - Sources and evaluates sub-contractors. - Leads sub-contracts team on all assigned works. - Processes requisitions for sub-contractors and tenders - Evaluates, negotiates and settles invoices - Coordinates with Production on sub-contracted works - Supports Estimating, Conversion and Billing in sub-contracting matters - Ensures the...