
Assistant Manager, Student Administration
4 days ago
The ICC Office under InsPIRE is responsible for a wide spectrum of activities related to NTU’s Interdisciplinary Collaborative Core (ICC) curriculum which is part of the NTU Education 2025 strategy.
ICC Office is responsible for working with the different colleges/schools to offer and administer the seven core ICC courses that will be taken by all NTU students admitted from AY onwards.
This role is required to oversee the management, administrative and coordination aspects of the ICC that include academic planning, timetabling, course registration, and course delivery and assessment, and the assignment and management of the faculty, ICC Lecturers and ICC Specialists hired to teach the courses.
The role is critical in ensuring a meaningful and value-adding learning experience for all NTU undergraduates and the faculty involved in ICC teaching.
Key Responsibilities
Administer procurement, reimbursement and financial activities of ICC Office
Assist colleagues from InsPIRE and other units under InsPIRE in overseeing office related matters
Serve as the secretary/note-taker for all ICC Meetings
Assist with the planning and organisation of ICC-related meetings, workshops/seminars, activities
Assist with the selection of ICC instructors for the Nanyang Excellence Awards for Teaching
Assist with all other ICC-related administrative tasks
Course & Student Administration
Oversee and manage inter-college/school/department collaboration and serve as the liaison between ICC Office and Colleges/Schools and Course Coordinators on matters relating to student enrolment, and the coordination of academic matters and activities
Oversee and manage all ICC course-related matters, duties will include being a liaison to all course coordinators and instructors, submitting course outlines for approval, timetabling planning, course registration, setting up of course and assessment sites, organisation of the end-of semester quizzes, uploading and consolidation of course marks/grades, end-of-semester Board of Examiners meeting, administering and consolidating data from course surveys, handling of course-related enquiries, and handling of all course-related student matters
Administer academic exercises such as student combination in classes (ensuring classes consist of a good mix of students from different programmes), change of classes, course exemptions and credit transfers
Faculty & HR Matters
Work with colleges/schools and course coordinators on the assignment and allocation of full-time and adjunct instructors teaching ICC courses
Work with HR and schools on the appointment of new adjunct instructors and reappointment of existing adjunct instructors
Approve the teaching reimbursement claims of adjunct instructors
Prepare the necessary information needed and scheduling of ICC instructors for annual performance appraisal of ICC instructors and coordinate with HRBY and the reporting officers of ICC lecturers on appraisal meetings
Outreach
Be the main point of contact and support to students and partners and schools on matters related to the ICC
Conduct, coordinate and/or support activities to share and promote ICC’s mission and curriculum, including the compilation and production of relevant marketing materials and eDMs
Assist in the planning and organisation of outreach activities including marketing collaterals (eg, door gifts)
Key Requirements
Bachelor’s degree with at least 5 years of relevant working experience, preferably in an institute of higher learning and/or the education sector
Prior experience in a relevant administrative/managerial role in an institute of higher learning will be advantageous
Meticulous with good organisational skills and a keen eye for detail
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Good writing skills with the ability to prepare clear reports
Proficient in handling data and numbers
Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in advance Excel is a requirement
Knowledge of student information/database management systems would be advantageous
Strong stakeholder management, influencing and collaboration skills
People-oriented and a proactive team player
Ability to multi-task and deliver with quality and timeliness
Ability to work independently with minimum supervision
Mature, warm and approachable personality
We are an equal opportunities employer.
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