APAC Advocacy and Controls Execution Manager
2 weeks ago
APAC Advocacy and Controls Execution Manager - Associate
Role in APAC Advocacy and Controls Execution team within Global Banking (GB). Responsible for supporting the execution of the firm-wide operational risk and control framework across the Global Banking Client Service Team, including operational risk management, compliance and CORE, issue management, risk event management, risk reporting, and audit/exam preparedness. Acts as a Control Execution SME for Global Banking Client Service and collaborates with global teams.
Job Responsibilities
Coordinate with regional GB Client Service teams and Business Control Managers across 14 APAC countries to lead control-oriented initiatives.
Assist in executing the CORE Program, including process mapping, optimization, risk identification, control design reviews, and assessing control testing results.
Support issue management protocols, ensuring GB Client Service control issues (regulatory, audit, compliance, and self-identified) undergo root cause analysis and preventive actions.
Participate in cross-functional triage of technology incidents, risk events, loss events, and data breaches, reviewing root causes and proposing sustainable remediation to prevent recurrence.
Prepare, review, and escalate relevant risk and control metrics.
Build and manage relationships with a broad range of regional Payments staff and managers.
Assist in instituting preventive controls, proactively identify control gaps, and present risk and control concepts, analysis, and deliverables to Client Service staff and managers.
Support regional GB Client Service teams in preparation for audits and exams.
Prepare for and participate in relevant control forums.
Execute programs such as IAS, BCP/DR, UTs, BOTs, and TPO, and coordinate timely updates of procedure documents to align with a managed control environment.
Participate in the dispositioning of complaints, govern the complaints framework, and drive initiatives leveraging AI opportunities within processes and reviews.
Required Qualifications, Capabilities, And Skills
Minimum 3 years of experience in risk, compliance, audit, or operational risk with an understanding of risk and control management, CORE frameworks, issue management protocols, risk event management protocols, and risk governance practices.
Experience operating autonomously in a complex organization.
Strong control orientation with excellent communication skills to collaborate across the global Payments business and relevant support functions — and across all three lines of defense.
Detail-oriented, organized, articulate, and willing to take responsibility.
Bachelor's degree or equivalent.
Preferred Qualifications, Capabilities, And Skills
Knowledge of Payments business products, processes, and best practices.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes and provide reasonable accommodations for religious practices and disability needs. Visit our FAQs for more information about requesting an accommodation.
Team Description
J.P. Morgan's Commercial & Investment
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