Cage Shift Manager
6 days ago
Job Responsibilities
To oversee and manage the daily Cage operations for an assigned shift and a designated area, enforce internal controls and standard operating procedures. Ensure compliance with all Regulatory reporting requirements and key controls. Duties and responsibilities include but are not limited to:
Schedule training and cross-train Cage cashiers and supervisors
Assist in interviewing and hiring staff
Support the Cage Manager in conducting performance evaluations, as well as in recognizing, rewarding, and mentoring team members
Handle customer issues and resolve disputes
Administer daily transactions and disbursements, verify transactions, authorize telegraphic transfers, check and manage cashier variances in accordance with the established Cage policies
Verify vault accountability at end of shift
Observe business requirements and adjust schedules and staffing as needed
Establish and maintain positive working relationships with all departments
Dedicated to consistently going above and beyond in fulfilling position responsibilities to contribute towards the achievement of organizational goals
Perform other related duties as assigned
Job Requirements
High School/College degree preferred
Minimum of five years experience in casino business and at least two years in a supervisory capacity
Provide outstanding guest service by being consistently helpful and courteous to all guests
Must possess good knowledge of computers
Possess a flair for numerical and excellent service and communication skills
Experience in handling cash and foreign exchange currencies preferred
Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.
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