Service Delivery Manager – Infrastructure

21 hours ago


Singapore Epergne Solutions Full time

Service Delivery Manager – Infrastructure Job Role : Service Delivery Manager – Infrastructure Experience : 10+ Years Responsibilities Own end-to-end IT Infrastructure Service Delivery (Data Center, Network, Cloud, End-User, Security). Manage SLAs, KPIs, and ITIL-based processes (Incident, Problem, Change, Service Requests). Act as primary client/stakeholder contact for escalations and service performance. Drive service improvement plans, governance, and compliance audits. Lead infrastructure operations teams (onsite/offshore), ensuring high availability. Manage vendors, budgets, capacity planning, and infrastructure projects. Qualifications 10+ years in IT Infrastructure Service Delivery/Operations. Strong knowledge of ITIL frameworks, Cloud (AWS/Azure), Data Center, and Network services. Proven team leadership and stakeholder management skills. Experience in vendor management, contracts, and SLA governance. Excellent communication, analytical, and problem-solving skills. Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Project Management and Information Technology Industries: IT Services and IT Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



  • Singapore Delivery Hero Full time $80,000 - $120,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...


  • Singapore NTT SINGAPORE PTE. LTD. Full time

    Overview Service Delivery Manager – Infrastructure Employer: NTT DATA Singapore (12-month renewable contract) -- Deployment at a leading global


  • Singapore TALENTSIS PTE. LTD. Full time

    Roles & ResponsibilitiesOur client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are looking...


  • Singapore OCBC (Singapore) Full time $90,000 - $120,000 per year

    *WHO WE ARE:* As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we're on a journey of...


  • Singapore Upper Spring Consulting Full time

    **Job Category**:Information Technology**Job Type**:Permanent**Job Location**:SingaporeWe are representing our client, a large IT solution provider, to look for an experienced Systems Consultant to complement the exiting team. The role is primarily IT infrastructure project implementation and also provide escalation operation support. The incumbent shall...


  • Central Singapore Xcellink Pte Ltd Full time $90,000 - $120,000 per year

    Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises.Provide support for all large-scale activities like system maintenance; project go-live,...


  • Singapore UC TECH PTE. LTD. Full time

    **Only Singaporean citizen needs to apply. **Service Delivery Management**: Ensures smooth handover and transition of the migrated infrastructure to the existing operations (Ops) team. Oversee the project’s service delivery, manage stakeholders and expectations, and coordinate between teams to ensure a seamless transition with mínimal disruption. The SDM...


  • Singapore TALENTSIS PTE. LTD. Full time $120,000 - $180,000 per year

    Responsibilities:Ensure adherence to established processes and procedures.Lead complex troubleshooting and root cause analysis for network, system, and infrastructure issues.Manage infrastructure delivery across AWS, on-premises, VMware, and hyper-converged environments, ensuring SLA compliance and customer satisfaction.Oversee daily operations, including...


  • Singapore CERTIS GROUP - GHR Full time

    About the Role: We are seeking a dynamic and results-driven IT Service Delivery Manager to join our GTO Operations team. In this key role, you will be responsible for ensuring the efficient and effective delivery of IT services across the organisation. You will work closely with internal stakeholders, external vendors, and cross-functional teams to ensure IT...

  • Area Manager

    2 weeks ago


    Singapore Delivery Hero Full time

    About the opportunity **About the job**: This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. **Must be available to work weekends and at different locations in Singapore. Hours may...