Service Delivery Manager – Infrastructure
1 day ago
Service Delivery Manager – Infrastructure Job Role : Service Delivery Manager – Infrastructure Experience : 10+ Years Responsibilities Own end-to-end IT Infrastructure Service Delivery (Data Center, Network, Cloud, End-User, Security). Manage SLAs, KPIs, and ITIL-based processes (Incident, Problem, Change, Service Requests). Act as primary client/stakeholder contact for escalations and service performance. Drive service improvement plans, governance, and compliance audits. Lead infrastructure operations teams (onsite/offshore), ensuring high availability. Manage vendors, budgets, capacity planning, and infrastructure projects. Qualifications 10+ years in IT Infrastructure Service Delivery/Operations. Strong knowledge of ITIL frameworks, Cloud (AWS/Azure), Data Center, and Network services. Proven team leadership and stakeholder management skills. Experience in vendor management, contracts, and SLA governance. Excellent communication, analytical, and problem-solving skills. Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Project Management and Information Technology Industries: IT Services and IT Consulting We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
-
Infrastructure Service Delivery Manager Contract
2 weeks ago
Singapore NTT SINGAPORE PTE. LTD. Full timeService Delivery Manager - Infrastructure **Employer**: NTT DATA Singapore (12-month renewable contract) - _Deployment at a leading global bank in Singapore**Location : Central** We are looking for an experienced **Service Delivery Manager**to oversee IT Infrastructure services for our banking client. The SDM will be responsible for **ensuring stable...
-
Singapore NCS Full time**Lead Service Delivery Manager, Infrastructure IT Security Governance**: **Date**:28 Nov 2024 **Location**: Singapore, Singapore **Company**:Singtel Group NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in...
-
IT Infrastructure Delivery Manager
1 week ago
Singapore Parkar Digital Full time**About Us**: At Parkar, we are redefining cloud transformation with the power of Microsoft Azure and AWS platforms. Our commitment to aligning with industry-leading cloud technologies enables us to deliver tailored, best-in-class solutions that drive tangible results for our clients. With over a decade of experience and more than 100 enterprise engagements...
-
Senior Service Delivery Manager
2 weeks ago
Singapore TATA CONSULTANCY SERVICES ASIA PACIFIC PTE. LTD. Full time**Must Have** - Experience in Managing and Delivering Infrastructure services in areas such as Service Desk, End User Computing and Datacenter Services - Experience in delivering SLAs (Service Level Agreement) committed to customer and knowledge of Best in Class metric of each of the Infrastructure Service areas such as Service Desk, End User Computing,...
-
Service Delivery Manager
3 days ago
Singapore Black Box Full timeJob Summary Black Box Network Services is seeking an experienced Service Delivery Manager (SDM) to lead the delivery of managed data center operations and structured cabling infrastructure for a major banking customer. This role ensures high‑performance service delivery within SLA frameworks, drives customer satisfaction, and oversees continuous...
-
Singapore NCS Full time**Service Delivery Executive, Infrastructure Support**: **Date**:18 Jan 2025 **Location**: Singapore, Singapore **Company**:Singtel Group NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of...
-
Singapore OCBC (Singapore) Full time $90,000 - $120,000 per year*WHO WE ARE:* As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.Today, we're on a journey of...
-
Service Delivery Manager
2 weeks ago
Singapore BLACK BOX NETWORK SERVICES SINGAPORE PTE LTD Full timeJob Summary: Black Box Network Services is seeking an experienced Service Delivery Manager (SDM) to lead the delivery of managed data center operations and structured cabling infrastructure for a major banking customer. This role ensures high-performance service delivery within SLA frameworks, drives customer satisfaction, and oversees continuous...
-
Service Delivery Manager
6 days ago
Singapore NEWTONE SERVICES PTE. LTD. Full timeWe’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems. Key Responsibilities Act as...
-
Service Delivery Manager
5 days ago
Singapore NEWTONE SERVICES PTE. LTD. Full timeWe're looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems. Key Responsibilities Act as...
