International Reservation Sales Agent
6 hours ago
We are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact-delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.As an International Reservation Sales Agent, you will assist guests with hotel bookings and inquiries, providing prompt and courteous service that enhances the customer experience. This role is ideal for someone who enjoys helping others, values clear communication and takes pride in delivering high-quality service. You will handle calls and inquiries in either Japanese or Mandarin, in addition to English. The role operates on a rotating shift schedule and includes one weekend workday, with two guaranteed rest days each week.Responsibilities - Manage inbound calls to support hotel reservations, changes and cancellations with accuracy and care.- Provide detailed information about hotel offerings, policies and local attractions.- Address customer issues and special requests with professionalism, escalating when needed.- Maintain accurate records of guest interactions in CRM systems.- Support reporting and operational tasks aligned with call center protocols.Working conditions - Rotating shift schedule that includes one weekend day.- Two scheduled rest days per week.- Daily working hours are 11 a.m. to 8 p.m.- Flexibility in scheduling is required.- Hybrid working arrangement available.Preferred qualifications - Fluency in English and either Japanese or Mandarin to support regional customer needs.- Experience in customer service, call center, hospitality or retail roles.- Strong verbal communication skills and a love for delivering excellent service.- Enjoys interacting with people and helping resolve their needs clearly and efficiently.- Passion for the hotel industry is a plus.Benefits Benefits are not one-size fits all which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:- Competitive pay and performance-based bonuses- Flexible work options- Comprehensive healthcare coverage- Generous PTO and holidays- Strong retirement planning support- Family-friendly benefits- Professional development opportunities
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Reservations Agent
1 week ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25124384 **Job Category**Reservations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservations Agent
5 days ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeThe Reservation Agent is responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty. - All computer input, manual filing procedures and statistical information relevant to reservations must be of high quality. - You should strive to provide the most comprehensive and accurate information, to telephone...
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Reservations Agent
1 week ago
Singapore Marriott International, Inc Full time**Job Number** 23169223 **Job Category** Reservations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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International Reservation Sales Agent
2 days ago
Singapore - Singapore-Paya Lebar Quarter Sabre Full time $3,500 - $6,000 per yearSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
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Reservations Agent
5 days ago
Singapore Marriott International, Inc Full time**Job Number** 24101886 **Job Category** Reservations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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Reservations Agent
3 days ago
Singapore Marriott International, Inc Full time**Job Number** 23126567 **Job Category** Reservations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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International Reservation Sales Agent
6 hours ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeWe are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact-delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness,...
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Reservation Agent
5 days ago
Singapore Sabre Full timeSabre Asia Pacific Pte. Ltd. is hiring a Full time Reservation Agent role in Geylang, Singapore. Apply now to be part of our team. Requirements for this role: Looking for candidates available to work: Tue morning Wed morning Thu morning Sun morning 1 year of relevant work experience required for this role Expected salary: $3,400 per month We are seeking an...
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International Reservation Sales Agent
6 hours ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeWe are seeking an International Reservation Sales Agent to join our global hotel reservation team, where innovation knows no borders. This team leads with impact-supporting travelers by delivering prompt, reliable and personalized assistance with hotel bookings across the globe. With an inclusive culture that embraces a flexible work environment, we foster a...
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International Reservation Sales Agent
3 days ago
Singapore Sabre Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...