International Reservation Sales Agent
8 hours ago
We are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact-delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity, and commitment that empowers us all to win together.As an International Reservation Sales Agent, you will support guests with hotel bookings and related inquiries in both English and Japanese. This role is critical to serving Sabre's growing base of Japanese-speaking customers, ensuring their needs are met with clarity, care, and culturally relevant service. You will ensure a seamless, customer-centric experience through prompt, courteous service in a fast-paced contact center environment. This role is ideal for detail-oriented professionals who thrive on problem-solving and delivering exceptional support.Responsibilities - Manage inbound calls and assist customers with hotel reservations, changes, and cancellations- Deliver accurate information on hotel offerings, policies, and local attractions- Resolve customer issues and special requests with care, escalating complex cases as needed- Maintain accurate and updated records in CRM and contact center systems- Support operational goals through quality, efficiency, and service excellencePreferred Qualifications and Education - Minimum 1 year of experience in hospitality, contact centers, or customer service roles- Fluent in both English and Japanese, with strong verbal and written communication skills- Proven ability to handle high-volume call environments with professionalism- Strong customer focus with a positive, solution-oriented approach- High school diploma or equivalent; hospitality or service certifications are a plusWork Conditions - Scheduled work hours are from 8 a.m. to 5 p.m., across a 5-day work week- Includes at least 1 working day on a weekend (Saturday or Sunday)- 2 rest days are provided each week- Hybrid work model with 3 days in-office per week- Flexibility in scheduling is essential to meet business needsBenefits Benefits are not one-size-fits-all, which is why we go beyond traditional medical and financial packages to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:- Competitive pay and performance-based bonuses- Flexible work options- Comprehensive healthcare coverage- Generous PTO and holidays- Strong retirement planning support- Family-friendly benefits- Professional development opportunities
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Reservations Agent
1 week ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25124384 **Job Category**Reservations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservations Agent
5 days ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeThe Reservation Agent is responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty. - All computer input, manual filing procedures and statistical information relevant to reservations must be of high quality. - You should strive to provide the most comprehensive and accurate information, to telephone...
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Reservations Agent
1 week ago
Singapore Marriott International, Inc Full time**Job Number** 23169223 **Job Category** Reservations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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International Reservation Sales Agent
2 days ago
Singapore - Singapore-Paya Lebar Quarter Sabre Full time $3,500 - $6,000 per yearSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
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Reservations Agent
5 days ago
Singapore Marriott International, Inc Full time**Job Number** 24101886 **Job Category** Reservations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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Reservations Agent
3 days ago
Singapore Marriott International, Inc Full time**Job Number** 23126567 **Job Category** Reservations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservation Agent
5 days ago
Singapore Sabre Full timeSabre Asia Pacific Pte. Ltd. is hiring a Full time Reservation Agent role in Geylang, Singapore. Apply now to be part of our team. Requirements for this role: Looking for candidates available to work: Tue morning Wed morning Thu morning Sun morning 1 year of relevant work experience required for this role Expected salary: $3,400 per month We are seeking an...
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International Reservation Sales Agent
8 hours ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeWe are seeking an International Reservation Sales Agent to join our global hotel reservation team, where innovation knows no borders. This team leads with impact-supporting travelers by delivering prompt, reliable and personalized assistance with hotel bookings across the globe. With an inclusive culture that embraces a flexible work environment, we foster a...
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International Reservation Sales Agent
3 days ago
Singapore Sabre Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
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Reservations Agent
1 week ago
Singapore MERCURE SINGAPORE BUGIS Full time**Duties and Responsibilities** - Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing,...
