Operation Support Engineer

12 hours ago

Singapore FPT ASIA PACIFIC PTE. LTD. Full time

Key Responsibilities Contribute to implementing data-driven approaches to inform field operations and technical decisions that contribute to providing feedback to project managers and technical leads Accountable for conducting site assessments and technical evaluations to inform operational improvements Contribute to setup and configuration of infrastructure, tools, technical environments, cloud infrastructure, and platform services Contribute to automating field processes through scripting and pipeline development Contribute to identify and assess field operational risks, propose and/or implement mitigation strategies (including safety protocols and incident management processes) Accountable for audit support activities, including extraction of evidence and documentation for compliance requirements Manage and fulfil service requests, assessing technical impact and resource requirements Accountable for provisioning and configuration of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions through Infrastructure as Code (IaC) tools and frameworks Contribute to configuring and managing middleware components within cloud platforms Contribute to developing and maintaining automation scripts for field operations, cloud deployments, and platform configurations Contribute to implementing CI/CD pipelines, eg. SHIP-HATS for field service delivery, infrastructure management, and middleware deployment Accountable for implementing standards through HSS processes and frameworks from Engineering Practices Contribute to deployment and configuration of mandated solutions, including ABLR, CAMS Contribute to ensuring field operations align with security and hosting requirements Contribute to drive client satisfaction and service adoption by engaging customers, collecting feedback, and resolving technical queries to inform service iterations Contribute to compliance monitoring and evidence collection to support audit, regulatory, and requirements Required Qualifications Essential Requirements Preferred Experience Working experience in Managed Services for infrastructure (on-premise/Cloud) 3 to 5 years working experience in BAU field operations including routine maintenance, monitoring, change management, and operational support activities Working experience with managed services delivery models, frameworks, and operational excellence methodologies Working experience with BAU operations including operational reporting, and routine maintenance activities Working experience with managed services commercial models, SLA structures, and performance measurement frameworks Problem-solving abilities and innovative thinking with experience in data-driven decision making Ability to communicate well and technical writing skills to conduct user research Working experience in leading and managing technical teams, eg. field engineers is an advantage Cloud infrastructure and services expertise in AWS, Azure, Google Cloud Working knowledge with infrastructure automation and scripting capabilities (e.g., Terraform, Ansible, Python) Working knowledge with DevOps practices Site Reliability Engineering (SRE) practices and operational excellence methodologies Hands-on SG-TechStack products working experience (StackOps, SHIP-HATS) Ability to gather customer requirements for analysis to contribute to business case development Multi-site field operations experience

  • Engineering Lead, Custody

    7 days ago

    Singapore Support Full time

    About BitMEX BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional‐grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with "no coin lost, ever!". Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum...

  • Desktop Support Engineer

    3 days ago

    Singapore Advance Global IT support Full time $28,800 - $54,000 per year

    Contract Type: B2BLocation: Tuas, SingaporeSchedule: Monday–Friday, 09:00–18:00 SGTRole OverviewWe are seeking an experienced EUC (End User Computing) Support Engineer – Level 1 to provide on-site technical support for end users. The ideal candidate will have strong Mandarin communication skills and 5–10 years of experience in IT or EUC support.Key...

  • IT Engineer

    6 days ago

    Singapore Allinton Engineer & Trading Pte Ltd Full time

    Company Allinton Engineer & Trading Pte Ltd Designation IT Engineer Date Listed 27 Oct 2025 Job Type Entry Level / Junior Executive - Intern/TS Job Period Immediate Start, For At Least 3 Months Profession IT / Information Technology Industry Computer and IT Location Name 331 Jalan Besar, Singapore Address 331 Jln Besar, Singapore...

  • IT Engineer

    2 weeks ago

    Singapore Allinton Engineer & Trading Pte Ltd Full time $96,000 - $180,000 per year

    CompanyAllinton Engineer & Trading Pte LtdDesignationIT EngineerDate Listed27 Oct 2025Job TypeEntry Level / Junior ExecutiveIntern/TSJob PeriodImmediate Start, For At Least 3 MonthsProfessionIT / Information TechnologyIndustryComputer and ITLocation Name331 Jalan Besar, SingaporeAddress331 Jln Besar, Singapore 208983MapAllowance / Remuneration$800 - 1,500...

  • Director

    6 days ago

    Singapore GALA ENGINEER PTE. LTD. Full time

    The Operation Director is responsible for leading, guiding and directing all operational areas to ensure successful achievement of operational objectives. They must create operational plans that fully align with the organizations’ overall strategic plan, while maintaining a focus on operational effectiveness, efficiency, and customer satisfaction. This...

  • Remote Custody Engineering Lead — Crypto Security

    7 days ago

    Singapore Support Full time

    A leading crypto derivatives exchange in Singapore is seeking a Custody Engineering Lead to enhance security and scalability of trading systems. The role involves developing custody solutions, collaborating with technology engineers, and mentoring a team in a fast-paced environment. Candidates should have extensive software engineering experience and a...

  • Operational & Support Engineer

    3 days ago

    Singapore TRD SYSTEMS PTE. LTD. Full time

    **Job Description**: - Perform in-house and onsite system maintenance tasks related - Able to do troubleshooting for both hardware & software - Able to support engineering department activity, daily operation and ad-hoc tasks - Able to perform 24/7 standby - On job training provided - Willing to be deployed overseas to support maintenance work as...

  • Operations Support Engineer

    1 week ago

    Singapore Xtremax Pte. Ltd. Full time $80,000 - $120,000 per year

    At Xtremax, our Operations Support Engineers play a key role in ensuring the reliability, stability, and efficiency of mission-critical systems. In this role, you'll work closely with developers, product managers, and user support teams to monitor system performance, resolve technical issues, and implement preventive measures. Your contributions will...

  • Operations Support Engineer

    2 weeks ago

    Singapore Xtremax Pte. Ltd. Full time $80,000 - $120,000 per year

    At Xtremax, our Operations Support Engineers play a key role in ensuring the reliability, stability, and efficiency of mission-critical systems. In this role, you'll work closely with developers, product managers, and user support teams to monitor system performance, resolve technical issues, and implement preventive measures. Your contributions will...

  • Cloud Operations Engineer

    3 days ago

    Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    **About AETOS**: AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies. **AETOS Support Services Pte Ltd...