Customer Operations Manager, Seletar

5 days ago

Seletar, Singapore Rolls-Royce Full time

Description Job DescriptionAccountable for in-region delivery of Services including fleet availability, flawless entry into service and resolution of complex customer issues. Operating in a shared-service model, the Customer Operations Manager will integrate Service Line and Engine Team deliverables to satisfy our customer commitments. Reporting to the VP Customer Operations, tasks will be prioritised in order of safety, contract commitment, availability assurance and finally, segmentation principles. The Customer Operations Manager will lead regional Customer Operations Officers and ASTs to ensure that all Services processes are being performed to specification for the Trent 1000 fleet and customers. The role will be customer facing but not primarily customer aligned. At Rolls‑Royce, we pioneer the power that matters to our customers, to society and to the planet. We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we’re putting our customers at the forefront of the aviation industry – and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in‑service around the world; we’re keeping the world flying. Key AccountabilitiesTrent 1000 – Define & deliver critical customer delivery plans in accordance with Service Line & Engine Team policies. These will include focussed accountabilities for service line needs specific to a region (e.g. Specific Availability Services, dedicated IFS or OWS). This will also include the integration and execution of fleet campaign roll programmes. Use influence, VOC and local knowledge to prioritise outcomes that are proactive (e.g. co‑ordinating stagger plans in conjunction with the EMC), whilst managing reactive concerns. Work directly with customers as required to achieve this.Recruitment, development and task management of Airline Services Teams (ASTs) – and where appropriate, facilities – in‑region.Support Customer

  • Executive, Operations

    2 weeks ago

    Seletar, Singapore Kuok Group Singapore Full time

    Description Executive, Operations (The Seletar Mall) Join to apply for the Executive, Operations (The Seletar Mall) role at Kuok Group SingaporeThis role will be based at The Seletar Mall.Responsibilities To assist operations team in all aspects of operations and building maintenance.Coordinate with the team on various facility matters and assist in...

  • Executive, Operations

    5 days ago

    Seletar, Singapore Kuok Group Singapore Full time

    Executive, Operations (The Seletar Mall)Join to apply for the Executive, Operations (The Seletar Mall) role at Kuok Group Singapore This role will be based at The Seletar Mall. Responsibilities To assist operations team in all aspects of operations and building maintenance. Coordinate with the team on various facility matters and assist in operations issue....

  • Executive, Operations

    5 days ago

    Seletar, Singapore Kuok (Singapore) Limited Full time

    This role will be based at The Seletar Mall. Responsibilities To assist operations team in all aspects of operations and building maintenance. Coordinate with the team on various facility matters and assist in operations issue. Assist to monitor the efficient operation of building’s system and equipment. Manage tenancy design guidelines with tenants, which...

  • Executive, Operations

    1 day ago

    Seletar, Singapore Kuok (Singapore) Limited Full time

    This role will be based at The Seletar Mall. Responsibilities To assist operations team in all aspects of operations and building maintenance. Coordinate with the team on various facility matters and assist in operations issue. Assist to monitor the efficient operation of building's system and equipment. Manage tenancy design guidelines with tenants, which...

  • Production Engineer

    1 day ago

    Seletar, Singapore SEARCH PERSONNEL PRIVATE LIMITED Full time

    Position : Production Engineer (Manufacturing) - Up to $4,100 - Seletar Location : Seletar (Company Pick Up from Yishun MRT)Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PM Salary (commensurate with experience): Up to $4,100 + Performance Bonus + 14 Days Annual Leave Duration : Permanent Industry : Aerospace Responsibilities Plan...

  • Principal Project Executive

    1 day ago

    Seletar, Singapore Singapore Aero Engine Services Private Limited (SAESL) Full time

    Principal Project Executive - SAESL Seletar Facility (SSF)Principal Project Executive - SAESL Seletar Facility (SSF)About SAESL A joint venture company between Rolls-Royce Plc and SIA Engineering Company. The company first started operations in 2001 and has since become a market leader for both engine overhaul and component repair services. About SAESL A...

  • Production Engineer

    5 days ago

    Seletar, Singapore Search Personnel Pte Ltd Full time $4,100

    Description Position : Production Engineer (Manufacturing) - Up to $4,100 - Seletar Location : Seletar (Company Pick Up from Yishun MRT) Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PM Salary (commensurate with experience): Up to $4,100 + Performance Bonus + 14 Days Annual Leave Duration : Permanent Industry : Aerospace...

  • Office Administrator

    2 weeks ago

    Seletar, Singapore Search Personnel Full time

    **Position : 6 month contract - Office Administrator**: - **Location : Seletar -various pick up point across Singapore**: - **Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)**: - **Salary (commensurate with experience): Up to $4200**: - **Duration : 6 month contract**: - **Industry : Aerospace** **Main Responsibilities**: - Administrative...

  • Assistant Officer, Customer Service

    2 weeks ago

    Seletar, Singapore Kuok Group Singapore Full time $13,200 - $72,000 per year

    This position under Allgreen Properties.Work location: Seletar MallResponsibilities include:Manage day to day operations in the service counterMaintain high level of staff's service standardsAttend to shoppers' enquiries and all aspects of customer servicesPerform centre promotions related activities such as gifts redemptions etc.Manage a team of 3 other...

  • Production Engineer

    2 weeks ago

    Seletar, Singapore SEARCH PERSONNEL PRIVATE LIMITED Full time $4,100

    Description Position : Production Engineer (Manufacturing) - Up to $4,100 - SeletarLocation : Seletar (Company Pick Up from Yishun MRT)Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PMSalary (commensurate with experience): Up to $4,100 + Performance Bonus + 14 Days Annual LeaveDuration : PermanentIndustry : AerospaceResponsibilities...