Warehouse & Systems Support Specialist

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‐controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‐solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT's mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence. Job Description & Preferred Qualifications Key Responsibilities 1. SAP S/4HANA Implementation & Support Collaborate with IT, Technology Solutions Team, and Operations teams to support the migration from SAP R/3 to S/4HANA. Assist in the testing, validation, and troubleshooting of SAP WM/EWM modules. Provide training and support to warehouse personnel on new SAP functionalities and workflows. Document SAP‐related processes and maintain user support materials. 2. IT Infrastructure & Hardware Management Maintain and troubleshoot warehouse IT hardware, including barcode scanners, printers, handheld terminals, tablets, and Wi‐Fi networks. Coordinate with external vendors for hardware maintenance, upgrades, and replacements. Monitor and ensure high availability and reliability of all warehouse IT systems. 3. Warehouse Process Optimization Analyze existing warehouse workflows to identify opportunities for digital enhancement. Implement and support automation tools such as RFID, voice picking systems, and mobile applications. Facilitate integration of third‐party logistics systems or Warehouse Management Systems (WMS) with SAP and other enterprise platforms. 4. Data Management & Reporting Develop and maintain dashboards and performance reports using tools such as Power BI or SAP Analytics Cloud. Ensure data accuracy, consistency, and integrity across all warehouse systems. 5. System Security & Compliance Enforce IT security protocols and best practices within the warehouse environment. Ensure compliance with internal audit standards and data protection regulations. 6. Training & Documentation Create and maintain user manuals, standard operating procedures (SOPs), and training materials. Conduct regular training sessions for warehouse staff on digital tools and IT systems. Minimum Qualifications Proficient in SAP WM/EWM and S/4HANA modules. Hands‐on experience with warehouse technologies such as RFID, barcode systems, and automation tools. Strong understanding of IT infrastructure, hardware troubleshooting, and system integration. Analytical mindset with a focus on process improvement and operational efficiency. Excellent communication skills with the ability to train and support end‐users effectively. Diploma or Degree in Information Technology, Logistics, Supply Chain Management, or a related field. Prior experience in a manufacturing or logistics environment. Benefits We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer. #J-18808-Ljbffr