Senior BA

2 days ago

Singapore Hytech Full time

Overview Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies. With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more. Job Responsibilities Market research: Responsible for market research, user research and front-line customer interviews for affiliate, partnership, referral and other products, discovering real needs and refining the essence of needs; Formulate product strategy and product roadmap based on demand research and competitor analysis, and clarify product direction and goals. Customer support: As a front-line product expert, carry out customer support related work and solve customer and partner problems; Build long-term relationships and trust with front-line sales, marketing, and partners. Data-driven: Drive the production and research team to be responsible for the product data performance of the product line they are responsible for, including user experience data and business data. Market strategy: lead the team to build the operation system of the product's Go to Markets, achieve the implementation and bring data results. Qualifications Proven product experience in reputable trading platforms, particularly in areas such as CFD, crypto, derivatives, or securities. Strong product-driven mindset with the ability to translate business needs into effective product solutions. Minimum 5 years of experience as a product expert in relevant business lines. Solid understanding of operations; hands-on operational experience is preferred. Ability to communicate clearly and effectively in English and Chinese to work with global teams and stakeholders. Seniority level Not Applicable Employment type Full-time Job function Product Management Industries Desktop Computing Software Products and IT System Custom Software Development #J-18808-Ljbffr

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