The Great Eastern Life Assurance Company Limited | Manager
2 days ago
Job Purpose
Provide personalized support and coordination of medical services to patients. Ensure seamless coordination of medical services between policyholders, financial representatives and medical providers to enhance the overall healthcare experience for our customers. To drive utilization of preferred partners services and increase customers’ satisfaction.
The Job
Coordinate patient care, including scheduling appointments, managing referrals, and communicating with healthcare providers
Coordinate cashless admissions with healthcare facilities in a timely manner and maintaining accurate records of arrangements
Facilitate communication between customers, agents, healthcare providers including hospitals and doctors
Follow up on the medical journey with customers timely including visitation in hospitals to provide emotional support and guidance throughout the patient journey
Collaborate with internal teams to ensure seamless service delivery
On call standby to attend to incoming cases after office hours on rotation basis
Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
Highlight any potential concerns/ risks and proactively share best risk management practices
Our Requirements
Minimum 3 years of experience in healthcare or insurance industry will be advantageous
Strong understanding of healthcare processes and procedures
Excellent communication and interpersonal skills
Ability to empathize with patients and families
Strong problem-solving and analytical skills, with ability to think critically and creatively
Strong organizational and time management skills
High level of integrity, take accountability of work and good attitude over teamwork
Take initiative to improve current state of things and adaptable to embrace new changes
About Great Eastern
Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.
We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.
We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.
Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be re
#J-18808-Ljbffr
-
Singapore The Great Eastern Life Assurance Company Limited Full timeJob Purpose You will be responsible for the planning, organizing and executing audits for the Great Eastern Group of Companies. You will also assist the Singapore Head of Internal Auditor, to provide an independent and objective assurance to improve the Group’s operations. The Job Ensure coverage of relevant regulatory requirements and recommend...
-
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeJob OverviewThis exciting role at The Great Eastern Life Assurance Company Limited is seeking a highly skilled and experienced professional to support the Claim Team in resolving policyholders' and distribution representatives' issues relating to claim matters.About UsThe Great Eastern Life Assurance Company Limited is a well-established market leader and...
-
Underwriting Expert: Driving Business Growth
1 week ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeExplore a rewarding career opportunity at The Great Eastern Life Assurance Company Limited as an Underwriting Expert. As a key member of our team, you will be responsible for providing underwriting support across various product lines in New Business Underwriting.About the RoleDeliver exceptional underwriting services to ensure seamless business operations...
-
Manager - Underwriting
3 days ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeYou are required to provide underwriting support for all product lines in New Business UnderwritingThe Job Underwrite new applications for life, accident & health, disability income and long term care proposals Countersign and provide guidance to junior underwriters Provide underwriting advice & support for financial...
-
Manager - Underwriting
2 weeks ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeYou are required to provide underwriting support for all product lines in New Business UnderwritingThe Job Underwrite new applications for life, accident & health, disability income and long term care proposals Countersign and provide guidance to junior underwriters Provide underwriting advice & support for financial...
-
Insurance Operations Manager
2 weeks ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeAbout This RoleWe are seeking a highly skilled Insurance Operations Manager to join our team at The Great Eastern Life Assurance Company Limited. As an Insurance Operations Manager, you will be responsible for ensuring the smooth operation of our claim handling process.Job DescriptionKey Responsibilities:Ensure timely and effective resolution of...
-
Data Transformation Specialist
2 weeks ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeAbout The RoleWe are seeking an experienced Data Transformation Specialist to join our team at The Great Eastern Life Assurance Company Limited.
-
Data Analytics Specialist
1 week ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeAbout The Great Eastern Life Assurance Company LimitedWe are a leading insurance provider established in 1908, dedicated to placing customers at the heart of everything we do.
-
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeAbout the RoleWe are seeking a highly skilled Strategic UX/UI Designer to join our team at THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED. As a Senior Design Lead, you will be responsible for shaping the future of design in our organization.
-
IT Service Desk Associate
3 days ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeTo provide end users support for all IT related mattersThe Job· Provide technical analysis and assistance to support and resolve IT equipments e.g. desktop, laptop, printer, etc and application problems· Take ownership for incidents and service requests that are being escalated by updating, follow up and resolving the...
-
IT Service Desk Associate
2 days ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeTo provide end users support for all IT related mattersThe Job· Provide technical analysis and assistance to support and resolve IT equipments e.g. desktop, laptop, printer, etc and application problems· Take ownership for incidents and service requests that are being escalated by updating, follow up and resolving the...
-
Assistant vice president
4 weeks ago
Singapore The Great Eastern Life Assurance Company Limited Full timeJob PurposeYou are required to provide underwriting support for all product lines in New Business Underwriting (NBU).The JobUnderwrite new applications for life, accident & health, and long-term care proposals.Lead a team of underwriters, countersign their work, and provide guidance to them.Provide underwriting advice & support for financial planners...
-
Assistant Manager
2 weeks ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeYou will be supporting the Claim Team (Shield, Life, Critical Illness, Disability, Personal Accident, General Insurance) to resolve policyholders’ and distribution representatives’ issues relating to claim matters and effectively promote good customer service experience.The Job Ensure claim enquiries and requests...
-
Assistant Manager
3 days ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeYou will be supporting the Claim Team (Shield, Life, Critical Illness, Disability, Personal Accident, General Insurance) to resolve policyholders’ and distribution representatives’ issues relating to claim matters and effectively promote good customer service experience.The Job Ensure claim enquiries and requests...
-
Assistant Vice President, Investment Auditor
4 days ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeYou will be responsible for the planning, organizing and executing audits for the Great Eastern Group of Companies. Being part of the Audit team, you will need to provide an independent and objective assurance to improve the Group’s operations.The Job· Ensures coverage of relevant regulatory requirements and...
-
Assistant Vice President, Investment Auditor
6 days ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeRoles & ResponsibilitiesJob PurposeYou will be responsible for the planning, organizing and executing audits for the Great Eastern Group of Companies. Being part of the Audit team, you will need to provide an independent and objective assurance to improve the Group’s operations.The Job· Ensures coverage of relevant regulatory requirements and...
-
Senior Underwriting Specialist
2 weeks ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeAbout the RoleWe are seeking a Senior Underwriting Specialist to join our team at The Great Eastern Life Assurance Company Limited. As a key member of our underwriting department, you will be responsible for providing expert support and guidance to junior underwriters, ensuring that all new business applications are thoroughly evaluated and processed...
-
Financial Risk Specialist
2 weeks ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeJob OverviewWe are seeking an experienced Underwriting Lead to join our team at THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED. This is a unique opportunity to take on a challenging role in underwriting life, accident & health, disability income and long term care proposals.Key ResponsibilitiesThis position involves underwriting new applications, providing...
-
Cloud Security Specialist
2 weeks ago
Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full timeAbout The RoleWe are seeking a highly skilled Cloud Security Specialist to join our team at The Great Eastern Life Assurance Company Limited.Job DescriptionThe Cloud Security Specialist will be responsible for designing and implementing secure cloud solutions, ensuring the confidentiality, integrity, and availability of our data. This role requires strong...
-
Financial consultant
3 weeks ago
Singapore Great Eastern Life Full timeFinancial Consultant Job Highlights Building relationships with clients Opportunity to receive allowance and potentially attractive commission Opportunity for career progression to managerial role About our Principal – The Great Eastern Life Assurance Company Limited The Great Eastern Life Assurance Company Limited, a company licensed under the Insurance...
