Associate director- product consultant

1 week ago


Singapore Moody's Investors Service Full time

Experience Level:Experienced Hire
Categories:
Product Development
Location(s):
6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SG
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
We are looking for a technically proficient and customer-focused Product Consultant to join the Know Your Customer (KYC) Solutions Delivery Team. The Product Consultant will be responsible for gaining an understanding of the system specifications and capabilities of MA’s KYC products, so that customers experience a top-notch implementation and access to world-class ongoing technical assistance. They will work closely with Implementation Specialists and Project Managers on the KYC Solutions Delivery team to ensure clients are integrated and implemented as seamlessly as possible with their purchased solution(s).
Areas of responsibility will include:
Improving system efficiency by consulting with end-users and providing innovative solutions.
Maintenance and improvement of Solutions Delivery technical documentation, including updating existing manuals and guides, as well as creating new documentation to reflect changes or additions to our systems and processes.
Work with Implementation Specialists and Project Managers for new implementations/existing client change requests.
Point of escalation for support tickets via a dedicated queue for customer queries relating to workflow tools, and triaging when necessary to other relevant teams within the KYC OU.
Collaborate with Product teams to ensure the Solutions Delivery team has documented processes for any new products, releases, and upgrades.
Work closely with other internal stakeholders on the fulfilment, support, engineering, and operations teams.
Joining implementation/project calls to provide product expertise, as required.
Product Consultant Requirements:
A bachelor's degree in computer science, information technology, information systems, computer engineering, or similar.
Strong knowledge of scripting (Python is a must) and API integrations (RESTful API).
Proficiency in providing efficient web-portal support.
Exceptional interpersonal and communication skills, both internally and externally.
Excellent problem-solving skills and attention to detail.
Agile and ability to learn new products & processes closely.
Project management experience a plus.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.#J-18808-Ljbffr


  • Consulting director

    2 weeks ago


    Singapore PSA International Full time

    Job Summary: Senior-level consulting position as Consulting Director in Unit 42, responsible for day-to-day delivery of threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. Lead a team of Consultants in delivering threat-led and technology driven cyber security consulting...

  • Associate director

    3 weeks ago


    Singapore Ambition Group Singapore Pte. Ltd. Full time

    As an Associate Director working within our Technology recruitment business, you will lead a team of successful recruitment consultants who focus on developing and servicing clients in Singapore. Our established client base includes blue chip organisations within commerce, IT, telecommunications, and banking and financial services. In addition to team...

  • Associate director

    1 week ago


    Singapore Pharmanovia Full time

    Based in Kuala Lumpur, Malaysia or Seoul, Korea Associate Director – Product InnovationSalary: Competitive + Benefits + BonusIf you have a passion for exploring emerging unmet therapeutic areas in Endocrinology and Cardiovascular and spotting patient needs & unlocking the full potential of new & current therapies, then we want to hear from you. Join us to...

  • Associate director

    4 weeks ago


    Singapore Pharmanovia Full time

    Based in Kuala Lumpur, Malaysia or Seoul, Korea Associate Director – Product Innovation Salary: Competitive + Benefits + Bonus If you have a passion for exploring emerging unmet therapeutic areas in Endocrinology and Cardiovascular and spotting patient needs & unlocking the full potential of new & current therapies, then we want to hear from you. Join us...


  • Singapore Control Risks Full time

    Control Risks is seeking an Associate Director to play a key role in growing the crisis and security consulting practice across Southeast Asia (SEA). This position will focus on developing deep and profitable client relationships, driving the growth of the crisis and security consulting practice in SEA, and ensuring quality service delivery across our range...


  • Singapore Palo Alto Networks Full time

    Cybersecurity Consulting DirectorWe are seeking a highly experienced Cybersecurity Consulting Director to join our team at Palo Alto Networks. As a senior-level consulting position, this role will be responsible for leading and directly overseeing a team of Consultants in delivering our threat-led and technology-driven cybersecurity consulting services.The...


  • Singapore Randstad Full time

    Personal Assistant to Financial Consultant (Director Level) in Singapore Job Details Location: Singapore Specialism: Corporate & Legal Support Job Type: Permanent Working Hours: Full-Time Salary: S$ 3,000 - S$ 3,500 per month Reference Number: 91 M0155000_1618196457 Contact: Tammie Phua, Randstad Job Description About the Company: The company is a stable...

  • Associate director

    2 weeks ago


    Singapore Cushman & Wakefield Full time

    Job Title Associate DirectorJob Description Summary Cushman & Wakefield, Project & Development Services “Alternative Assets” focuses on data centres, infrastructure, industrial, ecommerce & logistics, hospitality, healthcare & life sciences, multi-family, ESG & asset management and other major non-traditional investment asset classes. Our goal is to...

  • Associate director

    2 weeks ago


    Singapore Cushman & Wakefield Full time

    Job Title Associate DirectorJob Description Summary Cushman & Wakefield, Project & Development Services “Alternative Assets” focuses on data centres, infrastructure, industrial, ecommerce & logistics, hospitality, healthcare & life sciences, multi-family, ESG & asset management and other major non-traditional investment asset classes. Our goal is to...

  • Associate director

    3 weeks ago


    Singapore Global Asia Insurance Partnership Full time

    Who we are The Global Asia Insurance Partnership (GAIP) is an innovative tripartite partnership between academia, insurance supervisors, and the insurance industry in Asia. Our vision is to create a more resilient future. We do this through: catalysing action on emerging and accelerating risks; and supporting the future development needs of the sector. We...

  • Consulting director

    3 weeks ago


    Singapore Vvolve Management Consultants Pte. Ltd. Full time

    About the Company: v Volve Management Consultants Pte Ltd, an SAP partner based in Singapore, offers tailored business solutions. We specialize in Digital Transformation, Intelligent ERP, and Cloud solutions, consistently leveraging the latest technologies to address our clients' needs. Our focus is on guiding enterprises through their Business...


  • Singapore Talent Trader Group Full time

    Job Title: Creative Director/Associate Director At Talent Trader Group, we are seeking a highly skilled and experienced Creative Director/Associate Director to lead our creative team in developing innovative design concepts and delivering high-quality visual and creative designs across various mediums. Key Responsibilities: Lead and manage the creative team...


  • Singapore Moody's Investors Service Full time

    Location(s): 6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SG Line Of Business: Know Your Customer OU(KYC OU) Job Category: Product Development Experience Level: Experienced Hire At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where...

  • Associate director

    3 weeks ago


    Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full time

    Reporting Line Director Responsibilities Overall: To grow your business(es) profitably and leave it (them) in better shape than when you took them over. To grow existing businesses to full potential, in addition to expanding and launching new disciplines. Key is to drive revenue and profit growth by maintaining high conversion rates. The key...


  • Singapore Darwinbox Full time

    Direct message the job poster from Darwinbox Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global enterprises to manage their...


  • Singapore Lawsociety Full time

    Expanding law firm is looking for Litigation/Conveyancing Lawyers to join us as Directors/Consultants in our boutique practice. We have a fully equipped office in Suntec with dedicated rooms, conference rooms, and all necessary office amenities and full secretarial support to cater for an efficient and professional law practice. Lawyers with 5 to 10 years...


  • Singapore Singapore Telecommunications Limited. Full time

    Be a Part of Something BIG! We create great technology that can change the future, and we're looking for people to be part of our digital and 5 G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security...


  • Singapore ACE ASCENTIA PTE. LTD. Full time

    Job Description: Associate Management Consultant As an Associate Management Consultant, you will join our dynamic team to support our existing & new clients in achieving their strategic objectives and driving organizational growth. In this role, you will collaborate with experienced consultants to analyze, develop insights, and provide recommendations that...

  • Principal Consultant

    1 month ago


    Singapore Asia Infrastructure Solutions Limited Full time

    Principal Consultant / Associate Director (Sustainability) DEPARTMENT: Sustainability and Business Advisory LOCATION: This role will provide sustainability services for a broad range of public and private sector clients. This is a diverse role with many potential opportunities to technically support clients on their sustainability journey. The role will...


  • Singapore Singtel Group Full time

    An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say...“Hello BIG...