Public Relations Officer

1 week ago

Singapore beBeeCommunication Full time

Job Description:

As a Junior Public Relations Officer, you will be responsible for managing public and resident enquiries, feedback, and concerns related to ongoing project works.

  • Assist in handling and resolving complaints professionally, escalating issues to senior staff when needed.
  • Accompany senior staff on site visits to engage with residents and stakeholders, recording feedback accurately.
  • Draft and distribute communication materials such as circulars, flyers, and letters to inform stakeholders of project updates and schedules.
  • Provide administrative and coordination support for the Project Management Team in liaising with residents, government agencies, and other parties.
  • Respond to phone, email, and in-person queries under the guidance of the senior PRO.
  • Schedule inspections and appointments between residents and relevant teams (e.g., Building Service Centre).
  • Update and maintain records in the defect management system, ensuring that follow-ups and rectifications are tracked.
  • Compile basic reports (weekly/monthly) and summaries for internal coordination and reporting.

This role requires excellent communication skills, both written and verbal, and the ability to work independently. Proficiency in Microsoft Office applications is essential, particularly in PowerPoint, Excel, and Word.

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