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Operations Manager

2 weeks ago

Singapore JIAGU TECHNOLOGY PTE. LTD. Full time

JIAGU TECHNOLOGY PTE. LTD. is looking for an Operations Manager to oversee daily operations and drive growth for our AI-powered cross-border e-commerce solutions. This role will coordinate between technical teams and business stakeholders to ensure smooth execution of projects and service delivery.
Responsibilities:
Manage day-to-day operations of our AI solutions in the e-commerce sector
Develop and implement operational strategies to improve efficiency and effectiveness
Monitor KPIs and prepare reports on operational performance
Coordinate cross-functional teams to ensure timely project delivery
Gather user feedback and work with technical teams for product enhancements
Manage client relationships and address operational issues promptly
Support business development efforts with insights and strategic recommendations
Requirements:
Bachelor's degree in Business, Management, or related field
3+ years of experience in operations management, preferably in tech or e-commerce
Understanding of AI technologies and their business applications is a plus
Strong analytical and problem-solving abilities
Excellent project management and organizational skills
Experience with CRM systems and data analysis tools
Fluent in English; knowledge of Mandarin is advantageous
Ability to work in a fast-paced environment and manage multiple priorities
Location:
Singapore
Employment Type:
Full-time
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