Customer Service Executive(Document Specialist)

1 week ago


Singapore CAREER CRAFT PTE. LTD. Full time

We are seeking a detail-oriented Customer Service Executive (Document Specialist) to join our team in Singapore. In this role, you will be responsible for managing and processing immigration documents, ensuring compliance with Singapore's immigration regulations, and coordinating with relevant authorities and internal stakeholders
Key Responsibilities:
Manage end-to-end immigration application cycles, from content development to final service delivery
Liaising with the client to gather all document packages for the client
Conducting handovers and running through the final document package to the client
Adept at copywriting to prepare document packages for the clients
Attend to clients' queries and the completion of the formalities during and post submission
Other duties as assigned by the company
Job requirements:
Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field
Strong written and verbal communication skills
Ability to work under tight deadline
* We regret that only shortlisted candidates will be notified
Your Profile will be kept in our database for more career opportunities
We wish you all the best in your job search
EA personnel: Ong Ping Tiong
EA personnel Reg No: R
EA License No: 24C2562
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