Quality Assurance Lead

4 days ago

Singapore - Full time

Working Location : Pioneer Working hours : Mondays to Fridays, 8am to 5pm Responsibilities Lead quality and compliance activities e.g. direct all resources, set objectives, work as the SPOC for client, deliver quality tasks and report on performance directly to the Global QA Director. Ensure compliance of services to relevant GxP regulations. Review QMS and ensure Sodexo compliance with requirements within the contract. Perform investigations and special projects as required by Sodexo senior management locally and for the central quality department. Perform audits of all 'GxP' services which Sodexo provide to the facility. These services include GMP cleaning, Pest control, contract management, laboratory and records services. Conduct training in GxP and QMS topics for the wider Sodexo operations team. Execute various processes (e.g. change control, risk management, 3rd party management) in compliance to relevant standards. Provide training to Quality staff based on SME knowledge. Lead and manage quality and compliance related activities and oversee compliance aspects of operational activities carried out by Sodexo on site. Assist with management, development and continuous improvement of the Global Quality Management System for the site. Work with client and Sodexo teams to investigate root‑causes and implement corrective actions where GxP deficiencies are discovered. Influence and coach Senior Management to ensure robust quality systems are in place. Maintain communication with key Sodexo and client personnel. Provide guidance and assistance to Quality and Compliance staff (Sodexo and client). Conduct site visits to implement quality systems and ensure that regulatory/client expectations are being met. Advise clients and Sodexo of any changes in legislation which may impact the business. Review Risk Assessments for Sodexo and vendors based on new hazards and risks that have occurred during operations. Manage Permit To Work (PTW), Risk Assessment (RA) and contractors’ management. Compile leading and lagging indicators for sharing onto Governance Deck. Provide major audit support. Maintain PPE matrix. Perform self‑inspection for pest control and for GMP cleaning logbook signature. Provide guidance for the GMP cleaner to complete its learning to ensure no overdue. Prepare quarterly SUPP agenda Pest Control slides to present for Senior Leadership Team. Lead and attend HBV Pest Control Gemba Walks. Share updates during monthly governance calls with clients. Liaise with pest control vendor for justification and action taken for the Pest Control Monthly Trending report out of action and alert limit issue. Map new curriculum ID to new GMP cleaner and raise VQD‑TEMPL‑ SGVX – Training Change Request if there is resignation. Conduct GEMBA before approval of PTW especially for lifesaving rules works such as lifting works, excavating, work at height. #J-18808-Ljbffr

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