Observability Solutions Specialist

2 days ago

Singapore CISCO SYSTEMS (USA) PTE. LTD. Full time

Observability Solution Specialist Role The primary function of the Observability Solution Specialist organization is to unify, advance and expand the value of the Splunk portfolio by providing deep domain expertise to drive execution across Splunk's Observability Portfolio. The solution specialists are responsible for being the technical experts in observability supporting the Sales Specialists, Solution Engineers and Solution Architects. As an Observability Solution Specialist, you will be one of a small team of regional SMEs in Observability that will reside in, and execute closely with, theater partners in AMER, EMEA, and APAC, and report up through the Global GTM organization. You will be responsible for driving the execution, adoption and success metrics for Observability solutions for your assigned theater and region, while also fulfilling global responsibilities to help evangelize and advance the Splunk Observability brand, product, and strategy. Both the global and theater aspects of your role will require you to interface cross-functionally at both theater and global levels for sales, technical sales, customer success, partners, product marketing and product management. This is a hands-on role that requires the ability to understand the solutions, with the goal of making the motions repeatable and scaling them to be executed by the broader field. Responsibilities Global Develop and refine emerging information observability use‐cases for Splunk products that reflect priority customer challenges, market trends, the evolving observability landscape and unique business opportunities. Be a member of tiger teams to develop and test new maturity models, white papers, programs, workshops, demos, POVs, enablement content, and thought leadership content to showcase and accelerate adoption of emerging monitoring & Observability use‐cases and solutions. Represent Splunk Observability internally as a GTM stakeholder in product roadmap, NPI, product release planning, customer initiative development in strategic growth areas for our customers and our business in observability. Evangelize Splunk Observability's vision, strategy and roadmap at industry events, conferences like Kubecon and AWS Reinvent, and EBC calls with global customers and partners. Mentor Observability talent, both within our team and across the technical sales organization at Splunk as we look to continue to increase and expand the profile of observability. Theater/Region Help execute theater and region‐specific sales plays, enablement content,

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