Senior Manager, Client Relationship Management, Health Solutions

2 days ago

Singapore Aon Full time

Senior Manager, Client Relationship Management, Health Solutions Join to apply for the Senior Manager, Client Relationship Management, Health Solutions role at Aon Senior Manager, Client Relationship Management, Health Solutions 2 days ago Be among the first 25 applicants Join to apply for the Senior Manager, Client Relationship Management, Health Solutions role at Aon Get AI-powered advice on this job and more exclusive features. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What The Day Will Look Like Client Relations and Colleague Role Render strong service support to the clients with the client servicing (CS) buddies on the same allocated accounts. Support the team leader to build and cultivate a highly effective & collaborative team culture for the purpose of staff retention. Hold direct responsibilities over their deliveries, inclusive of mentoring and formal evaluation processes. Demonstrate Aon leadership model and qualities, always mindful and considerate to provide constructive feedback to team when asked. Able to juggle and balance multiple responsibilities concurrently, and to be able to deliver high quality business results with the colleagues supporting the initiatives. Broking / Consulting Champion all client-related initiatives including (but not limited to); Aon Brokers Guide, Client Promise, Explorer, Aon Pulse, Aon Care, Wellbeing and Voluntary Benefits. Ensure smooth implementation of all client-related initiatives Champion Aon United Hold direct client relationship with all Corporate client’s revenue >$50K and any sensitive regional/global clients Actively sought market intelligence around clients' needs and competitors' development and develop strategies to retain and grow clients. Support the team by active participating in all business meetings clients and ensure the team prepare meeting minutes and follow-up on open items till closure. Actively seek and execute cross-selling activities Service Delivery Support all senior colleagues within the unit with a keen sense of client initiatives and drive strong strategic engagement with clients Maintain professional and collaborative relationship with all internal collaborators - ie Broking, CS, TBS, claims, ABS, etc. Create and maintain strong relationships with key external vendors Ensure strong collaboration between

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