Technical Maintenance Specialist

7 days ago

Singapore beBeeMaintenance Full time

Technical Maintenance Specialist

We are seeking a skilled technical maintenance specialist to provide critical support across various systems and infrastructure.

This role requires proactive problem resolution during business hours and occasional after-hours support for critical systems. You will be responsible for maintaining servers, network devices, IoT equipment, and end-user devices while ensuring minimal downtime through efficient troubleshooting and rapid incident response.

Key Responsibilities:

  • Perform diagnostics, component replacement, and repairs for hardware including laptops, desktops, mobile devices, IoT sensors, gateways, surveillance cameras, server/storage hardware, racks, drives, and power supplies.
  • Install, patch, and troubleshoot operating systems (Windows, macOS, Linux) and applications (Office 365, antivirus software).
    • Configure email clients, VPNs, and network connectivity for end-users.
    • Maintain IoT device firmware/software and surveillance system NVRs.
    • Test/replace failing sensors (temperature, motion, access controls).
      • Troubleshoot connectivity issues in wireless/wired networks (routers, switches, APs).
      • Validate data flow from IoT devices to monitoring dashboards.
      • Execute scheduled maintenance checks for servers, storage, and network infrastructure.
        • Update asset inventories and maintenance logs.
        • Ensure compliance with security policies during device disposal/repurposing.
        • Provide on-call support for P1/P2 incidents (e.g., system outages, security breaches).
          • Coordinate with vendors for emergency repairs outside business hours.

Requirements:

  • Education: Diploma in IT, Computer Engineering, Electronics, or related field.
  • Experience & Skills: More than 2 years in IT maintenance roles covering 3 or more of the following:
    • End-user computing (hardware/OS support)
    • IoT device maintenance (sensors, cameras, gateways)
    • Server/storage troubleshooting
    • Network device configuration (switches, firewalls, APs)
  • Proficiency in: Hardware diagnostics tools (e.g. POST testers, multimeters), Remote support software (TeamViewer, RDP), Basic scripting (PowerShell/Bash for automation)
  • Technical Knowledge: Operating Systems (Windows Server, Linux distros, macOS), Networking (TCP/IP, VLANs, VPN, Wi-Fi protocols), IoT (Understanding of RS-485, Modbus, MQTT data flows), Security (Device hardening, patch management cycles)
  • Certifications (Preferred): CompTIA A+/Network+, ITIL Foundation, Vendor-specific (e.g., Dell/HP hardware, Cisco CCNA, Axis CCTV)
  • Physical & Shift Requirements: Ability to lift/move equipment, Willingness for occasional after-hours/weekend work (on-call rotation), Own transportation for on-site client visits.

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