Business Analyst
6 hours ago
Business Analyst - Contact Centre Operations (Work Location - Jurong) An excellent Business Analyst - Contact Centre Operations opportunity has just arisen within a leading organisation undergoing digital and process transformation to enhance customer service performance.Job Purpose: Use data and business analysis to improve contact centre processes, systems, and customer experience.Job Responsibilities: Gather and analyse operational data to identify process gaps and improvement needs. Build reports and dashboards to track KPIs and support decision-making. Translate business requirements into clear documentation for projects and enhancements. Collaborate with stakeholders and vendors to improve workflows and system performance. Support testing, validation and deployment activities to ensure successful system enhancements. Job Requirements: Degree in business, analytics, IT or related field; strong analytical foundation. Minimum 2 years' business or data analysis experience within operations or service environments. Able to translate business needs into requirements, workflows, and improvement actions. Proficient with data tools such as Excel, Tableau, Power BI or SQL. Experience with system testing or technical enhancements (e.g., .NET, SQL) is an advantage. The successful Business Analyst must possess strong analytical and problem-solving skills, with the ability to translate business needs into requirements and actionable improvements.If this role matches your skills or you'd like to learn more, connect with us today at - you'll be joining a forward-thinking organisation focused on process improvement and customer experience excellence.PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R (Naveen Vasudevan)By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.**********************************
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IT Business Analyst
5 days ago
Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time**5 years as a Business Analyst (BA) in a Bank** there will a BA test to get shortlisted for Interview Good understanding - Understanding of multi-asset class products e.g., Fixed Income, Interest Rate Swaps, Equity Derivatives, FX, FX Derivatives, etc. 1. Part of a scrum team handling Treasury & Markets Projects/Enhancements 2. Facilitate requirements...
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Business Analyst
2 weeks ago
Singapore Novel Sunkris Business Solutions Pte Ltd Full time**Job Purpose**: IPB Singapore is seeking a Business Analyst with eSignature SaaS platform knowledge such as DocuSign combined with SharePoint Online solutions experience to join us in our Digital Initiatives Team. The Business Analyst analyzes business processes and applicable automated systems and analyses As-Is systems and provide To-Be solutions. This...
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IT Business Analyst banking
2 weeks ago
Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time**Required - **Business Analyst (Banking Domain) **Location - Singapore** **Experience **- 6+ years **JD / Technical Competencies: - SQL report writing experience with deep data model knowledge and able to develop complex queries across multiple tables. - Bachelor’s degree or the equivalent combination of education and experience is required....
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Business Analyst Supply Chain
6 days ago
Singapore Digital Business People Full time**Business Solutions Analyst - Asia Pacific, Singapore** **Company Overview** A world leader in innovative, casual footwear Company**.**, is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over...
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Business Analyst
2 weeks ago
Singapore 3 CUBED BUSINESS CONSULTING PTE. LTD. Full time**Job Requirement**: - Knowledge of Banking Payment Systems and/or Banking Domain. - Knowledge of ISO 20022 and SWIFT formats, payment schemes. - To undertake business analyst roles covering SDLC phases (requirements, specifications, test cases, and implementation) using AGILE methodology of delivery - Liaising with business teams, colleagues, third party...
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Business Analyst
1 day ago
Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time**Job Description: Business Analyst (T24 Temenos) - Banking domain - Perform business analysis and/or acting as point of contact with external vendors/integrators and various business representatives - Ensuring the quality of deliverables from the integrators, involving thorough review, feedback, and alignment with business stakeholders on respective areas -...
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Business Analyst
1 week ago
Singapore Crocs, Inc. Full timeGet AI-powered advice on this job and more exclusive features. At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers,...
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Business Analyst
1 week ago
Singapore Ethos BeathChapman Full timeBusiness Analyst – Ethos BeathChapman My client is a leading health tech business. We are looking for a Business Analyst to support them on a strategic hire for the next 6 months with a view to possible conversion to permanent. Proven working experience working as Business Analyst – Ideally in a fast‐growth environment Experience in working in a...
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Business Analyst
1 week ago
Singapore Good Job Creations (Singapore) Pte Ltd Full timeJob ID: Responsibilities Analyze banking operations and systems across FX, Money Market, Derivatives, Bonds, GIRO, and FAST. Work across core banking, back‐office, front‐office, information systems, and regulatory reporting systems. Capture business requirements as a Business Analyst and assess technical feasibility as a System Analyst. Coordinate with...
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IT Business Analyst
1 week ago
Singapore Cobden & Carter International Full timeThe client is a market-leading Content and Data Technology company that delivers advanced data services , subject matter expertise , and technology solutions across various industries. Its core focus areas include Data Analytics & AI Solutions , AI-Powered Operations , and Education & Learning . Specializing in solutions for sectors such as finance ,...