Technical Service Expert

6 days ago

Singapore beBeeTechnical Full time

Job Title: Technical Service Expert

We are seeking an experienced Technical Service Expert to provide exceptional technical support and service delivery to our business clients and enterprise customers. The successful candidate will be responsible for analyzing, troubleshooting, and resolving customer support inquiries in a timely manner.

Key Responsibilities:

  • Provide high-quality technical support to ensure overall customer satisfaction and retention.
  • Build and maintain long-term relationships with customers by understanding their core business needs and product offerings.
  • Deliver solutions under pressure, leveraging specialized knowledge of products and services.
  • Participate in testing efforts to identify areas for improvement and enhance service delivery.

Requirements:

  • Bachelor's degree in any field.
  • At least 2-3 years of experience in customer service or technical support roles.
  • Proven ability to troubleshoot and respond to customer inquiries with effective resolutions.
  • Excellent technical problem-solving skills and ability to work under pressure.

Benefits:

This role offers the opportunity to gain exposure to various products and services within a specific discipline and develop subject matter expertise.

How to Apply:

Interested candidates can send their resume and cover letter directly to the contact email address.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R

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