CRM System Analyst

4 days ago

Jurong West, Singapore ScienTec Consulting Full time

Description We are looking for a motivated and detail-oriented CRM System Analyst to support the configuration, management, and optimisation of CRM and related technologies. Working Hours: Mon-Fri Working Location: Jurong West Salary Package: Up to $7,000 (basic) Job Type: Contract (Renewable) Key Responsibilities System Configuration & Management : Maintain and customise in-house CRM systems CRM & Tech Support : Provide support for CRM and related systems—configuration, troubleshooting, and post-implementation support. Data Management : Handle data imports/exports, cleansing, and integration with existing systems Reporting & Analytics : Build queries, dashboards, and reports to monitor KPIs and support decision‑making. Communications & Events : Manage multi‑channel communications, design personalised templates, and support event messaging/scheduling. User Support & Collaboration : Translate user needs into technical solutions, provide training/documentation, troubleshoot issues, and act as the main contact with Technolutions. Qualifications Bachelor’s degree in IT, Computer Science, Business, or related fields. Basic knowledge of HTML, CSS, relational databases , or interest in learning. Strong problem‑solving skills, proactive mindset, and excellent communication & teamwork abilities. Why Join Us? Opportunity to grow your career in CRM systems and higher education technology . Exposure to cross‑functional collaboration with academic and administrative teams. Supportive environment that encourages learning, creativity, and innovation . All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. #J-18808-Ljbffr

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