Top Customer Solutions Engineer, Databases and Storage, Google Cloud
2 days ago
Top Customer Solutions Engineer, Databases and Storage, Google Cloud You will be a part of a global team that provides support to customers making the switch to Google Cloud. This role requires working in shift patterns or non‐standard work hours, including weekends, and is limited to applicants who hold a current right to work in Singapore without sponsorship. Qualifications Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 3 years of experience in troubleshooting and advocating for customer needs, managing technical issues, or software development. Experience in creating content for technical audiences (e.g., developer documentation, white papers, course material, playbooks). Experience in writing, reading, and debugging code in Java, C, C++, Python, or Go. Experience in working with distributed systems, including common solutions or design patterns. Experience with web technologies ( HTML, DNS, TCP, etc.). Preferred qualifications Experience with web or mobile app development, troubleshooting database issues, schema design, and SQL query profiling. Experience in crisis response or escalation management across multiple teams, with ability to influence momentum of incident response for customer issues. Experience working with public cloud services and infrastructure, e.g., Google Cloud Platform. Experience with SQL/NoSQL database administration, Google App Engine, open source communities, cloud networking solutions, or distributed computing technology. Experience as a system/network administrator working with Linux/Unix systems, including kernel, shell, file systems, and client-server protocols. About the job The High Touch Support team focuses on customer‐centric supportability to build trust and enable success on GCP. You will provide dedicated service to customers, anticipating their needs, optimizing performance, and enabling growth. As a support engineer, you will troubleshoot technical problems by debugging, networking, system administration, updating documentation, and coding/scripting. You will also contribute to product improvements, tools, processes, and documentation to make products easier to adopt. Responsibilities Work with customers to resolve production deployment issues, ensuring product readiness, availability, and scalability. Triage and manage technical escalations, including platform outages and executive concerns. Develop deep knowledge of Google Cloud product technology and underlying architectures to troubleshoot, reproduce, determine root causes, and build diagnostic tools. Act as consultant and subject matter expert for internal stakeholders in engineering, business, and customer organizations to resolve technical deployment obstacles and improve Google Cloud. Advocate for customer needs within internal teams and identify ways to improve products and drive production. Collaborate in a global team of developers and consultants, working non‐standard hours including weekends. EEO and Employment Information Google is a proud equal opportunity employer. We are committed to building a workforce that is representative of the users we serve. All other standard disclosures and policy references have been omitted for brevity. Recruitment Agency Notice Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
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Singapore Google Full timeCustomer Solutions Engineer, Database, Storage, Google Cloud (English, Mandarin)Join to apply for the Customer Solutions Engineer, Database, Storage, Google Cloud (English, Mandarin)role at Google Google will be prioritizing applicants who have a current right to work in Singapore and do not require Google’s sponsorship of a visa. Minimum qualifications...
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Singapore Google Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work Minimum qualifications: Bachelor's degree in Science, Technology, Engineering, or equivalent practical...
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Singapore Google Full timeTop Customer Solutions Engineer, Data Analytics, Google Cloud Join to apply for the Top Customer Solutions Engineer, Data Analytics, Google Cloud role at Google Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. This role requires you to work in a shift pattern or...
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Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full timeProduct area Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting‐edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted...
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Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full timeProduct area Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner...
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Singapore Google Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 10 years of experience with cloud native architecture and database technologies in a customer-facing or support role. - Experience...
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Singapore Google Full timeProduct area Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‐grade solutions that leverage Google’s cutting‐edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted...
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Singapore Google Full timeCustomer Solutions Engineer, Infrastructure, Google Cloud (English, Mandarin)Join to apply for the Customer Solutions Engineer, Infrastructure, Google Cloud (English, Mandarin)role at Google Customer Solutions Engineer, Infrastructure, Google Cloud (English, Mandarin)1 day ago Be among the first 25 applicants Join to apply for the Customer Solutions...
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Singapore Fitbit Full timeCustomer Solutions Engineer, Database, Storage, Google Cloud (English, Mandarin)Mid level: Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience in troubleshooting,...
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Singapore Google Full timeCustomer Solutions Engineer, Networking, Google Cloud Join to apply for the Customer Solutions Engineer, Networking, Google Cloud role at Google Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. This role requires you to work in a shift pattern or non-standard work hours...
