Customer Support Assistant

5 days ago

singapore manpower staffing services (singapore) pte ltd Full-time
Customer Support Assistant
- SAP S/4HANA, AI, RPA/ 24-M Contract Duration: 24 Months Contract

Location:
Changi Business Park

Salary:
Up to $4000 depending on experience

Working hours
Able to work from Tues-Saturdays, 5am to 2pm, and during Singapore holiday when US is not on holiday Our client is a US technology and semiconductor company that primarily supplied programmable logic devices. The company is known for inventing the first commercially viable field-programmable gate array and creating the first fabless manufacturing model.

Responsibilities:
Process new orders and order changes within set service level agreements via SAP Order Management System. Participate in projects. Lead and/or collaborate with an Order Management team to brainstorm and actively participate in efforts for process standardization, Continuous Process Improvement as well as process automation using available tools (e.g. AI, RPA). Acquire a correct understanding of order pricing logic and be able to apply the knowledge to perform initial pricing issue analysis and be able to assist in collaborating with the