Customer Support Assistant
8 hours ago
singapore, singapore
manpower singapore
Full-time
Free with email or Google
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Free with email or Google
Duration: 24 months contract
Industry: Semicon/Wafer Fabrication
Work location: East
Working hours: Able to work from Tues-Saturdays, 5am to 2pm, and during Singapore holiday when US is not on holiday
About the Job
- Process new orders and order changes within set service level agreements via SAP Order Management System.
- Participate in projects. Lead and/or collaborate with an Order Management team to brainstorm and actively participate in efforts for process standardization, Continuous Process Improvement as well as process automation using available tools (e.g. AI, RPA).
- Acquire a correct understanding of order pricing logic and be able to apply the knowledge to perform initial pricing issue analysis and be able to assist in collaborating with the