Customer Experience Executive
4 days ago
About Aureus Group Established in September 2013, Aureus Academy is Singapore's leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the "Singapore's Fastest Growing Companies" survey conducted by The Straits Times and Germany-based global research firm Statista.About the Role Aureus Group is looking for skilled individuals who can work towards having extensive product knowledge and excellent customer service in order to ensure that he/she can promote the company and our programmes effectively and provide recommendations to all potential leads and customers to keep our company competitive and innovative.Job Responsibilities: Conduct assigned number of outgoing sales calls daily Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth Answer all incoming phone calls and emails in a timely and professional manner Conduct and assist in sales activities and events to help the team with lead generation and conversions Assist Centre Team and Manager to ensure healthy centre growth at all times through providing excellent customer service and mitigate student turnover. Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads Assist Centre Team and Manager to execute and manage teacher growth plans in order to achieve monthly teacher targets assigned by the management for your centre Performing any other duties and responsibilities as assigned by the Management General Administration Hiring Criteria: At least 1 - 2 years' experience specializing in customer service field Must be available to work retail hours and on both weekends Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage) Able to work in a fast-paced environment Flexible and able to adapt to any work situation Excellent problem-solving skills Positive, extroverted, and outgoing personality with the passion for customer service Perks and Packages: Various Performance and Incentive Bonuses Medical and Insurance Coverage Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves In-House Learning, Development, and Training are provided Professional Career Development Opportunities Complimentary Music Lessons Vibrant and Supportive Company Culture Work Equipment including IT Devices is provided
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Customer Experience Executive
1 week ago
Singapore Core Collective Full timeOverview HR & Administrative Executive at Aurum Land (Private) Limited/ Core Collective Pte Ltd Customer Experience Executive The Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members. About Core Collective: Since our launch in 2018, Core Collective has propelled the professional growth...
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Customer Experience Executive
1 week ago
Singapore Reeracoen Singapore Pte Ltd Full timeOur Client is an established training company. They are looking for a Customer Experience Executive to Plan, coordinate and execute events. Reporting to the Event Manager. 【 What you will be doing 】 - Devise and improvise systems and processes for event support - Prepare and handle event logistics - Manage programme portfolio - Consolidate critical data...
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Customer Operations Maestro — Scale
1 week ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
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Customer Experience Executive
1 week ago
Singapore COMFORTDELGRO ENGINEERING PTE. LTD. Full time**Why Join Us** At ComfortDelGro, we believe that **exceptional service starts with passionate people**. As a Customer Experience Executive, you won’t just be supporting our frontlines - you’ll be **leading the charge in creating memorable experiences**that keep our customers coming back. Join us and you’ll: - **Make a real impact**— play a key...
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Customer Experience Executive
1 week ago
Singapore KIZTOPIA PTE. LTD. Full time**Who we are looking for**: Are you a flexible and passionate personnel with a positive attitude? If so, you might be a great fit for our company. We are a successful start-up and running the biggest indoor children playground in Singapore, with room for growth and we are looking for an Customer Experience Executive to support the playground day-to-day...
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Customer Experience Executive
7 days ago
Singapore PRISM TECH PRIVATE LIMITED Full timeThis role will report to the Customer Service Team Leader. As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases...
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Customer Experience Executive
2 days ago
Singapore CORE COLLECTIVE PTE. LTD. Full timeOverview The Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members. About Core Collective: Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective...
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Customer Experience Executive
5 days ago
Singapore Kiztopia Pte Ltd Full time**Who we are looking for**: Are you a flexible and passionate personnel with a positive attitude? If so, you might be a great fit for our company. We are a successful start-up and running the biggest indoor children playground in Singapore, with room for growth and we are looking for an Customer Experience Executive to support the playground day-to-day...
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Customer Experience Executive
1 week ago
Singapore Kiztopia Pte Ltd Full time**Who we are looking for**: Are you a flexible and passionate personnel with a positive attitude? If so, you might be a great fit for our company. We are a successful start-up and running the biggest indoor children playground in Singapore, with room for growth and we are looking for an Customer Experience Executive to support the playground day-to-day...
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Customer Experience Executive
4 days ago
Singapore CORE COLLECTIVE PTE. LTD. Full timeThe Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members.About Core Collective: Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play...
