Executive Director, Credit Card Products

22 hours ago

Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

JOB SUMMARY Continuous development and refinement of Credit Card Product: Pricing and benefits adjustment for existing non-affluent products used in countries to support WRB's Employee Banking and Emerging Affluent agendas. Activities related to the migration of back-book from legacy propositions to the latest product chassis including the revamp of existing proposition to ensure its continuous competitiveness and alignment to return goals. This includes working with country teams and one delivery on ensuring efficient changes deployment (features changes, customer communications, analytical framework, partner payout adjustment). Ownership of Credit Cards Rewards, including negotiations with redemption partners, oversight of the rewards provisioning process. Driving end to end product development (including customer research, competitive benchmarking, financial modelling and stress scenarios, technology build and certification etc) involving extensive collaboration and steer with the country stakeholders to ensure aligned and smooth execution. 2. The role is pivotal in managing our relationships with Mastercard and Visa: Negotiating global and country-exclusive Incentive deals. Ensuring we maximize the realization of contract value under existing agreements. Ownership of monthly accruals process on behalf of the countries. Establishing guardrails for gross scheme fees. RESPONSIBILITIES Strategy Defining and executing Credit Card product strategy, managing both the shelf as well as back-books. Defining strategic engagement for partnership with Mastercard and Visa globally. Business Supports execution by engaging with analytics and finance teams for modelling, operations teams and third parties for fulfilment, one delivery team for tech / experience changes. Works with one delivery team / tech teams to deliver improvement to customer digital journeys including new to

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