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Business Process Operations Associate
2 weeks ago
Job Title: Business Process Operations Associate
Job Summary:
We are seeking a highly organized and detail-focused Business Process Operations Associate to support the effective execution of business processes. The ideal candidate will have a strong understanding of business operations and be able to work independently with minimal supervision.
Key Responsibilities:
The successful candidate will be responsible for:
- Assisting in the issuance of policy contracts and endorsements, ensuring timely and accurate completion of tasks.
- Coordinating premium computation and experience refund processes, maintaining accurate records and files.
- Liaising with clients and intermediaries to resolve employee benefits-related queries via phone calls or email, providing excellent customer service.
Requirements:
To be considered for this role, applicants must possess:
- A minimum Diploma Holder with 2-3 years of relevant working experience.
- Proficiency in MS Office applications, particularly Excel and PowerPoint.
Benefits:
This position offers opportunities for growth and development, as well as a dynamic and supportive work environment. The successful candidate will be rewarded with a competitive salary and comprehensive benefits package.
