Technical Service Specialist

2 weeks ago


Singapore Charles River Endotoxin And Microbial Detection Singapore Full time

BASIC SUMMARY Responsible for technical and application support for Endosafe (including automated NEXUS system), Accugenix AxcessTM or CelsisTM and their associated systems. Support Endosafe, AXCESSTM or CelsisTM product line development providing input and testing for new product design specifications, validation, and change controls. Support internal and external customers with new and changes to the above product lines. Drives the onboarding of new customers and continued customer satisfaction of our clients. Manage activities to help meet revenue targets and goals for the business. ESSENTIAL DUTIES AND RESPONSIBILITIES Support laboratory testing including but not limited to validation studies, method development and evaluation studies for new or existing customers in accordance to cGMP and ISO 9001 principles Responsible for the initial training and validation/application development support for customers, ensuring full and continued utilization of Microbial Solutions products. Provides technical leadership and supports customer onboarding, provide customer training, qualify leads, perform test demonstrations and help close new business opportunities during customer start up and continued



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