Technical Specialist

4 hours ago

Singapore Johnson & Johnson Full time

Johnson & Johnson is currently seeking a Technical Specialist to join our DePuy Synthes team located in Ascent, Singapore.

DePuy Synthes is the largest, most innovative and comprehensive orthopaedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.

DePuy Synthes (Trauma) is a global leader in medical devices of orthopaedic trauma. Our fixation products are used to treat fractures and deformities and provide one of the most comprehensive portfolios of orthopaedic solutions in the world.
**The Technical Specialist (TS) is a support function to our sales specialist and/or territory to ensure customer expectations are satisfied before, during and post-surgery of an orthopaedic procedure. Reporting to Technical Supervisor/Sales Manager, close coordination is required between the different stakeholders, which includes sales, customer service, logistics (distribution, warehousing& Delivery).

The TS will manage & be responsible for the instrumentation, implants and workshops materials allocated to the assigned territory.

As part of the Trauma team, this role is required to cover cases in the operating theatre and be part on an on-call roster.
- Provide technical support to operating staff in theatre during orthopaedic surgery.
- Ensure instrumentation are complete, clean and accurately packed prior to and after surgery.
- Develop adequate knowledge of our orthopaedic product portfolio and instrumentation so as to assist nurses and doctors in surgery.
- Support sales personnel during in-services to nurses and doctors and participate in exhibitions (either weekdays or weekends).
- Maintain confidentiality of Company’s documentation e.g. pricing, product specifications etc.
- Support sales personnel in the management of inventory for all product portfolio.
- Assist in topping up of consignment implants whenever necessary.
- Ensure that consignment implants are complete at all times.
- Able to be mobilised during on-call for the next assignment/surgery case.
- Prepared to support surgeons in surgery during weekends when necessary.
- Be in operating theatre at least 15 minutes prior to surgery.
- Feedback to sales personnel any complaints, competitive activities and suggestions from nurses and doctors.
- Assist in cataloguing & documentation whenever necessary.
- Assist in bi-annual stock-taking.

**Qualifications**:

- Diploma or Degree in Marketing, Business Admin, Medicine, Nursing, Medical Technology, Biomedical Engineering or Biomedical Sciences.
- A strong team player with outstanding interpersonal, communication & presentation skills.
- Good command of English.

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