Associate- Global Custody Operations Tax

1 week ago


Singapore BNY Full time

Associate - Global Custody Operations Tax At BNY, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. We're seeking an Associate to join our Global Custody Operations Tax team in Singapore (Hybrid work model). As an Associate on BNY's Global Custody Operations Tax team, you'll provide expert withholding‐tax services, resolve complex issues, and support ongoing improvements for clients worldwide. Responsibilities Serve as primary contact point for client tax inquiries—responding accurately and promptly. Become your clients' custody‐tax service expert—serving as their primary liaison on withholding‐tax rules and processes across key markets and guiding them through market‐specific requirements. Proactively review client portfolios, tax entitlements and outstanding documentation to identify opportunities, flag risks and communicate clear, actionable guidance. Assist clients in completing and submitting tax forms and tracking progress. Analyze reclaim activity, prepare summary reports and keep clients updated on outstanding items and recovery timelines. Lead client calls to discuss documentation status, market changes and bespoke tax matters, ensuring full transparency and next‐step alignment. Monitor service metrics and feedback; collaborate with peers and management to design and implement targeted improvement plans. Maintain and enhance internal processes, playbooks and training materials to drive standardization, quality and efficiency. Contribute to our Working Together culture—sharing knowledge, mentoring peers and championing continuous learning. Qualifications Bachelor's degree in Business, Finance, Tax or equivalent. 2–4 years' experience in financial‐services operations or tax reporting—ideally in a client‐facing capacity. Understanding of global withholding‐tax frameworks, the Custody Chain and operational lifecycles. Exceptional communicator with the ability to distill technical tax concepts into clear, client‐friendly language. Highly organized, with proven ability to prioritize competing requests by urgency, complexity and risk. Driven by accountability, collaboration and a relentless focus on client success. Fluent in English; proficiency in a second language (Mandarin) is a plus. BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #J-18808-Ljbffr



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