E-commerce Operations Executive
2 days ago
Job Overview
We are looking for a detail-oriented
E-commerce Operations Executive
to manage and optimize our online store performance. The ideal candidate will be responsible for overseeing daily operations, improving sales strategies, and ensuring a seamless customer experience across various e-commerce platforms.
Key Responsibilities
Platform Management
: Maintain and optimize product listings, pricing, and promotions across e-commerce platforms (e.g., Amazon, Shopify, Lazada, Tmall, etc.).
Sales & Performance Analysis
: Track sales metrics, conversion rates, and key performance indicators (KPIs) to identify opportunities for improvement.
Campaign Execution
: Coordinate and implement online marketing campaigns, discounts, and promotional activities to drive sales.
Customer Experience
: Monitor customer feedback, reviews, and inquiries, ensuring prompt responses and resolution of issues.
Content Optimization
: Enhance product descriptions, images, and keywords to improve search visibility and ranking.
Collaboration
: Work closely with marketing, product, and design teams to align e-commerce strategies with business goals.
Qualifications & Skills
Experience in e-commerce operations, online sales, or digital marketing.
Experience in design tools, like Photoshop or Canva
Ability to multitask, manage deadlines, and work in a fast-paced environment.
Excellent communication skills and a customer-centric mindset.
Proficiency in English and Chinese is a plus (depending on market focus).
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