Change Communications Specialist
6 days ago
About Birlasoft
Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CK Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 163-year heritage of building sustainable communities. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.
Job Title: Change Communications Consultant
Location: Singapore
Job Summary: A Change Communications Specialist is responsible for developing and implementing communication strategies that support organizational change initiatives. During periods of organizational change, which can be disruptive and unsettling, the Change Communications Specialist's role is to keep all key stakeholders informed, engaged, and aligned with the new direction, ensuring a smooth and successful transition.
Day-to-Day Duties: Depending on the size of the organization, the responsibilities of the Change Communications Specialist can vary, but most commonly include:
Essential Job Tasks
Responsibilities:
Collaborating with the change team to understand the impact of the change project and developing and implementing communications strategies to mitigate resistance and encourage adoption.
Tailoring strategies to different audiences within the organization, translating complex ideas into clear and impactful messages.
Creating compelling content materials to deliver communications in support of the change initiatives.
Tracking and measuring the effectiveness of the communications efforts and incorporating feedback from stakeholders to amend strategies as required.
Working closely with other departments to ensure alignment and coordination of communications efforts across the organization.
Engaging with key stakeholders and facilitating communications between leadership and employees.
Essential Skills & Experience:
Proven experience in developing and implementing successful communications strategies for organizational change.
Excellent written and verbal communication skills.
Strong project management and organizational skills.
Proficiency in using communications tools and platforms.
Outstanding interpersonal skills, with the ability to build relationships at all levels of an organization.
Adaptability and flexibility in a changing environment.
Creative thinking with a strategic mindset.
Preferred Qualifications:
Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
Experience in change management or organizational development.
Certification in Change Management (e.g., Prosci, ACMP).
Knowledge of digital communication tools and platforms.
Experience working in a large, complex organization.
Ability to manage multiple projects simultaneously and meet deadlines.
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