Head, Events Office

5 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Title: Head, Events Office

The Head of the Events Office plays a pivotal role in overseeing and managing a team of event professionals to strategically plan and successfully execute high-profile events at University, College, and School/Department levels, maximizing impact to achieve desired outcomes.

Key Responsibilities:
  • Develop a strategic plan for the Events Office, including key objectives, opportunities, and measurable KPIs.
  • Leverage University resources to determine the core team and variable resources needed for each event, ensuring service expectations and operational needs are met.
  • Implement a full costing model for all events, optimizing costs through demand aggregation procurement to minimize wastage, generate savings, and drive accountability for delivery of events-related services.
  • Regularly review the Events Office model to drive greater efficiency, smarter work practices, and effective resource allocation.
  • Work with stakeholders to define strategic goals and KPIs for each event, developing success measures and evaluating performance against objectives to deliver desired outcomes and implement organizational changes as necessary.
  • Coach, mentor, and lead cross-functional events teams to ensure high staff engagement and strong performance in achieving deliverables and associated event goals/metrics, promoting team synergy and building positive team spirit.
  • Develop a communications plan, including event details, highlights, budget, and other key issues.
  • Establish general event management policies, guiding principles, and standard operating procedures for proper event execution.
Requirements:
  • A University graduate with at least 10 years of experience in planning and organizing successful large-scale and high-profile events.
  • A visionary and inspiring leader, demonstrating passion for achieving business success and high emotional and cultural intelligence.
  • An excellent understanding of the role, value, impact, and contributions of the Events Office towards the University's overall mission and objectives.
  • Strong and creative leadership with entrepreneurial skills, high ownership, attention to detail, and commitment to maintaining the highest standards.
  • An articulate, forward-looking, and high-energy individual with strong ethical standards, professional image, sound judgment, and impeccable writing skills.
  • A strategic people leader with experience working in a matrixed organization, cultivating strong relationships with teams and leaders throughout the university, and interacting effectively with senior authorities and personnel at all levels.
  • Exceptional project management skills, including multitasking and managing tight timelines in fast-paced environments.
  • Strong financial management skills, including budgeting, forecasting, and analysis, to develop projected expenditure and track performance against event budgets.
  • An excellent understanding of the latest event technologies, including integrated digital and social media pre-event and on-site communications.
  • Able to build high-performing teams, empowering staff to define key success metrics, drive efficiencies, and process improvements towards achieving those metrics as part of overall events.
Hiring Institution:

Nanyang Technological University (NTU)



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