DataCenter Engineer

1 day ago

Singapore RAPSYS TECHNOLOGIES PTE LTD Full time

Overview
We are seeking a skilled and detail-oriented DataCenter Engineer to join our infrastructure team. The ideal candidate will be responsible for maintaining, monitoring, and optimizing our datacenter operations to ensure maximum uptime, performance, and reliability of our critical systems.
Location:
Alexandra road, Singapore
Work Mode:
Work From Office
Role:
DataCenter Engineer
Budget:
$3000
Responsibilities
Minimum 1 year of hands-on experience in Data Centre Engineering Operations, including system monitoring, incident response, and routine maintenance.
Possess a certification in Data Centre Facilities Operations or an equivalent qualification that demonstrates understanding of data centre infrastructure, safety, and operational standards.
At least 3 years of proven experience in Application Helpdesk Support, providing technical assistance to users, resolving software/application issues, and ensuring customer satisfaction.
Experience in monitoring tools, ticketing systems, and standard ITIL processes.
Ability to perform regular health checks, coordinate preventive maintenance, and respond to infrastructure alerts.
Strong troubleshooting skills with the ability to diagnose and escalate hardware, software, and network issues efficiently.
Proficient in documenting incidents, solutions, and standard operating procedures (SOPs).
Strong communication skills to liaise with cross-functional teams and external vendors.
Willingness to work in rotating shifts, including weekends and public holidays, as required for 24x7 operations.
A proactive and detail-oriented team player with a commitment to high service standards and continuous improvement.
Qualifications
Minimum 1 year of hands-on experience in Data Centre Engineering Operations, including system monitoring, incident response, and routine maintenance.
Certification in Data Centre Facilities Operations or equivalent.
Experience in Application Helpdesk Support, providing technical assistance and resolving software/application issues.
Experience with monitoring tools, ticketing systems, and ITIL processes.
Strong troubleshooting skills for hardware, software, and network issues; ability to diagnose and escalate as needed.
Proficient documentation of incidents, solutions, and SOPs.
Strong communication to liaise with cross-functional teams and vendors.
Willingness to work in rotating shifts for 24x7 operations.
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