Medical Services Executive

6 days ago


Singapore LONGEVITY & LIFESTYLE MEDICAL PTE. LTD. Full time

Morrow is redefining preventive healthcare by integrating precision medicine, digital tools, and lifestyle interventions in a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next-generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities.
At Morrow, we are guided by two sets of commitments:
Our Operating Principles - how we work and hold ourselves accountable as a team:
Mindful. Ownership. Rhythm. Winning Together.
Our Brand Promises - what we bring to our clients and the lens for everything we create:
Connection. Impact. Trust. Empowerment. (CITE)
This isn't just medicine. It's a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world.
Role Overview
The Medical Services Executive plays a pivotal role in ensuring the efficient delivery of healthcare services and the seamless coordination of clinical operations within a lifestyle medicine clinic. Reporting to the Head of Clinical Operations, this role is responsible for supporting multidisciplinary teams, managing patient service flow, and ensuring that all medical services meet quality service expectations. The ideal candidate is detail-oriented, operations-savvy, and patient-focused, with strong understanding of compliance and service quality.
Key Responsibilities
Coordinate day-to-day medical services and multidisciplinary appointments (e.g. doctor, diagnostics, allied health) to ensure smooth patient journeys. Oversee schedules, appointment flows, room allocations, and patient throughput efficiency
Ensure operational readiness of clinical rooms and support smooth transitions between services
Ensure a high-touch experience for all patients through timely, attentive, and personalised support. Serving as a service liaison and escalation point for patient queries, concerns, and feedback
Assist in maintaining accurate records, consent forms, and medical documentation as per MOH retention guidelines and PDPA compliance
Support the implementation of SOPs and operational workflows for service consistency and identify and escalate gaps in care delivery, scheduling, patient communication, or service coordination
Assist in collecting data for quality improvement audits and patient satisfaction surveys
Work closely with doctors, nurses, allied health professionals, and executive team to ensure unified service delivery
Requirements Qualifications & Experience
Diploma in any discipline
Familiarity with regulatory requirements, PDPA, and documentation standards
Proficient in healthcare IT systems (e.g. EMR, scheduling tools) and Microsoft Office
Strong communicator with good presentation skills and results driven
Prior experience in clinics or former flight attendants with strong service, communication, and operational coordination skills are highly desirable
Willing to be AED/CPR trained in cases of a medical emergency
Passion and interest for preventive healthcare, lifestyle medicine and longevity medicine are highly desirable
Deep alignment with our purpose and values
Why Join Us
This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.
At Morrow, you will not only help define operational excellence but also build the culture, rhythm, and future of preventive health. You won't just be joining a team. You will be co-creating tomorrow.
Apply here:
Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.
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