3 Months Executive
2 days ago
3 Months Executive (Finance and Billing) (West) #EEF
Responsibilities:
Review customer outstanding records and aging report regularly and conduct prompt debt recovery measures.
Engage residents/stakeholders on their queries/requests received via various channels (e.g. ServiceNow, over the counter, phone calls, and emails) and ensure quality resolution within stipulated SLA (service-level-agreement) requirements. Cases include requests for waiver of late fees, instalment payments, and lifting of barring for course registration.
Oversee the end-to-end procurement process such as raising purchase requisitions, performing goods receipt, and ensuring prompt payment to vendors. Assist in preparation of tender documents such as requirement specifications where necessary and ensuring purchase orders for completed work are closed in time for year-end financial year closing.
Support other corporate services and service management from time to time:
Perform cross-functional duties such as resident relations and facilities management to support the turnaround of rooms, mass check-ins, and other coordination work with the rest of the Hall Office team to provide a good residential experience.
Assist Co-ordinating Unit to reply to ServiceNow tickets after release of hall application results.
Update and maintain accurate records to fulfill administrative and financial requirements.
Contribute to building a useful repository of best-practice templates for use to respond to common queries.
Other ad-hoc duties as assigned by the People Manager.
Contact Information:
Recruitment Consultant:
Contact Number:
67860100
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted.
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