Strategic Problem Solver

1 week ago


Singapore beBeeSolution Full time

Becoming a Business Analyst

Key Responsibilities

  • Diagnose root causes, troubleshoot, and escalate issues to relevant teams.
  • Research solutions to common problems, document knowledge bases, and maintain Frequently Asked Questions sections for end-users.
  • Develop solutions to optimize customer support efforts, including guidelines, checklists, or other materials.
  • Generate reports and analyze support trends to inform business needs and technical requirements.


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