ITSM Engineer

ITSM Engineer will develop and maintain service ITSM platform. **Job Description / Responsibilities**: - Provide support in implementation of IT service management activities which includes the following areas: - Catalogue: analysis of service requests and enhancement the catalogue items. - Catalogue Service Request Implementation. - User requirement...

ITSM Engineer Date: 7 Oct 2025Location: Singapore, Singapore Company: Singtel Group An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new...

Responsibilities Receive, log, and prioritize incoming ITSM support requests and issues. Ownership and management of issues and requests through to resolution. Respond, diagnose and troubleshoot support cases from users experiencing technical issues with ServiceNow. Process and fulfil ITSM Service Request on ServiceNow, such as

**Company**: Sopra Steria is a listed European tech leader specializing in Consulting, Digital Services, and Software. With 60,000 employees worldwide across Europe, North America and Asia, Singapore serves as the HQ for our APAC operations. We focus on delivering Infrastructure, Cloud and Cybersecurity services across the region. **Description**: For this...

Location: Client Site – Chai Chee, Singapore Contract Duration: 1 Year (Completion Bonus included)Salary Range: SGD 3,100/month Clearance Required: Security Clearance Cat 1Availability: Immediate preferred About the Role We are looking for a motivated Service Desk Engineer to join our client’s IT support team. As the first point of contact for end users,...

Business Analyst - IT Service Management (12-Month Contract)Location : Singapore Type : 12-Month Contract About the Role We are seeking a highly motivated Business Analyst with strong experience in IT Service Delivery (ITSM) and a proven track record in ITSM implementation projects. The ideal candidate will act as the bridge between business stakeholders and...

Key Responsibilities Reimagine and enhance core ITSM practices (Incident, Problem, Change, and Knowledge Management) using modern development frameworks and automation tools.Design, prototype, and implement AI-driven operational tools, including predictive incident detection, automated remediation workflows, intelligent alerting, and large language model...

Job description **Business type**: - Types of Jobs - IT, Digital et Data **Job title**: - ITSM Manager(Ref 56105) **Contract type**: - Permanent Contract **Job summary**: **Summary of Position** In a challenging and multicultural environment, we seek a senior ITSM Manager to join the control tower section.- The ITSM Manager is assigned to lead and...

Description Overview We are seeking a detail-oriented and experienced Quality Assurance Specialist with a strong focus on the ServiceNow ITSM platform. The ideal candidate will ensure the quality, reliability, and performance of our ServiceNow solutions through rigorous testing and QA practices. This role requires a deep understanding of ITSM processes, test...

Overview We are seeking a detail-oriented and experienced Quality Assurance Specialist with a strong focus on the ServiceNow ITSM platform. The ideal candidate will ensure the quality, reliability, and performance of our ServiceNow solutions through rigorous testing and QA practices. This role requires a deep understanding of ITSM processes, test automation,...