Server

3 days ago

Singapore Sago House Pte Ltd Full time

Key ResponsibilitiesGuest Service

  • Greet guests warmly and provide excellent table service from start to finish.
  • Take food and beverage orders accurately, ensuring special requests or dietary requirements are clearly communicated to the kitchen/bar.
  • Deliver food and drinks promptly, ensuring correct presentation and order accuracy.
  • Anticipate guest needs and respond quickly to requests.
  • Provide knowledgeable recommendations on cocktails, spirits, and menu items.
  • Handle guest feedback or complaints politely, escalating issues to the FOH Manager where necessary.
  • Ensure tables are cleared, reset, and prepared for the next guests efficiently.

Operational Support

  • Assist in opening and closing duties, including setup, cleaning, and stock preparation.
  • Maintain cleanliness and organization of service areas, including tables, side stations, and service counters.
  • Ensure POS transactions are handled accurately, including billing, payments, and cash handling.
  • Support smooth communication between guests, bar, and kitchen teams.

Team Collaboration

  • Work closely with fellow servers, bartenders, hosts, and management to ensure seamless operations.
  • Attend pre-shift briefings to stay updated on daily specials, menu changes, or promotions.
  • Assist colleagues proactively during peak hours.

Requirements

  • Previous experience as a server in a restaurant or bar (preferred but not required; training provided).
  • Strong communication and interpersonal skills.
  • Professional, well-groomed appearance and positive attitude.
  • Ability to multitask and remain calm under pressure.
  • Basic knowledge of food, cocktails, wines, and spirits (training will be provided).
  • Flexibility to work evenings, weekends, and holidays.
  • Guest-focused mindset and passion for hospitality.

Key Attributes

  • Friendly, approachable, and service-oriented.
  • Team player with a proactive attitude.
  • Reliable, punctual, and detail-oriented.
  • Able to upsell food and beverage items in a natural, guest-friendly manner.

Staff Perks & Benefits

  • 5-day work week.
  • Salary based on experience.
  • Annual Leave: 7 days (Year 1), 14 days (Year 2), 21 days (Year 3 onwards), (upon confirmation for full-time employees).
  • Medical benefits (upon confirmation for full-time employees).
  • Late-night transport allowance for shifts ending after midnight.

Job Types: Full-time, Part-time

Pay: From $2,200.00 per month

Expected hours: No more than 44 per week

Benefits:

  • Food allowance

Work Location: In person

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