Director, Google Cloud Consulting, South East Asia

1 week ago

Singapore Google Full time

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google\u2019s sponsorship of a visa. Google will be prioritizing applicants who have valid working rights in Thailand and do not require Google\u2019s sponsorship of a visa.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Singapore; Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia; Bangkok, Thailand .

Minimum qualifications
  • Bachelor’s degree or equivalent practical experience.
  • 15 years of customer-facing experience in an enterprise software company, interfacing with executives, and driving customer transformation programs.
  • Experience expanding product adoption at enterprise customers, identifying patterns and best practices, and developing strategies for growth.
  • Experience leading enterprise-level change programs.
  • Experience influencing executives for IaaS/PaaS/SaaS businesses.
Preferred qualifications
  • Master’s degree or PhD in a Management, Technical or Engineering field.
  • Experience successfully managing and building relationships with cross-functional teams and with executives at partner organizations.
  • Experience in positions of increasing responsibility within customer success, professional services, sales operations, or customer operations.
  • Ability to form effective working relationships across technical and business functions and companies, with experience in technology partnerships.
  • Understanding of customer telemetry and the usage of AI/ML to drive actions and activities within customer success.
  • Ability to lead multiple customer-facing organizations in a hybrid environment encompassing technical, business, and operational minded professionals.
About The Job

Our Consulting team in Google Cloud helps customers develop migration strategies for adopting Google Clouds products and services to ensure that they can maximize their technology investment. In addition it is the single voice for a customer representing customer success, professional services, support, learning, and other supporting functions.

As the Director of Google Cloud Consulting (GCC), you will be the strategic leader for the region and bring large-scale enterprise cloud experience to create customer passion and readiness. You will grow and lead the development of the Google Cloud Consulting organization. Your efforts will foster a ustomer-first mindset, allowing our enterprise clients to accelerate adoption of solutions and meet their business objectives and stakeholder goals.

In this role, you will work with JAPAC pillar leads around strategy, operating models, etc. to align to overall global enterprise and customer needs and strategy. You will collaborate with cross-functional peers to develop an aligned GCC strategy with measurable business metrics. In addition, you will be responsible for managing a regional team of Customer Success Managers, Technical

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